Include your email address to get a message when this question is answered. See full dictionary entry for phone COBUILD Advanced English Dictionary. phone up phrasal verb When you phone someone up, you dial their phone number and speak to them by phone. ", "This article is actually helpful to become a professional caller. “On the phone.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/on%20the%20phone. Then ask for the name and direct number or extension to their supervisor. Avoid using "ah," "um," "like" and other meaningless “filler” words or sounds. After handling a problem situation, keep in mind that the next caller is another person. By signing up you are agreeing to receive emails according to our privacy policy. If you say that someone is on the phone, you mean that they are speaking to someone else by phone. ", article, I always think that the person is right in front of me. Define Cell Phone Etiquette. be on the telephone/phone; telephone; get on the phone; on the phone; be a great one for (doing something) be a great one for something/for doing something; call (one) on (something) call on; mail (something) to (one) mail to How to use on the phone in a sentence. We use cookies to make wikiHow great. Thanks for your kindness. The phrase "on the phone" means that someone is using a telephone. And I talk to a lot of people 's friends on the phone. Last Updated: July 1, 2020 Our staff has managed to solve all the game packs and we [...] Read More "Waits on the phone Answers" How can I get over my fear of the person on the other side of the line? ", "Thank you, it was helpful to me, good job.". Patrick Muñoz. What should I do? ", and calm. By seeing this, "It helped me a lot, as I am working in a help desk. Put yourself in the customer's shoes. This article was co-authored by Patrick Muñoz. ", believe strongly that everyone should learn this. This article has been viewed 911,624 times. I was thinking what went wrong. For example, you could say "Thanks for calling ABC Painters. Who do I address first, the customer in front of me or the customer on the phone? Don’t use the mute button; it should only be used when additional help is needed from a supervisor or training coach. ", "This will give an advantage on answering the phone during breaks when no one is around except me. Still, be courteous even when it’s not reciprocal. When you talk on the phone, you'll miss out on some of the body language and eye contact that an in-person conversation might have. It teaches phone etiquette in simple and plain English for everyone to, "This was helping me for when I was dealing with a difficult customer. Expert Interview. Also, avoid using slang or incorrect grammar since it can come across as unprofessional. The rest of the family has 20 … And if they are unwilling or unable to help, ask for their employee ID or badge number politely. It is not surprising to see children less than ten years old listening to their favorite songs on a cell phone. ", Respondent: "Is Bill expecting your call?”, Respondent: "OK let me try his line for you. Just don't talk to or treat them in a different way because of their gender. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Bear in mind that it is your job to deliver service that will satisfy the customer's expectation, no matter how polite or irate they are. For example, you could say "Thanks for calling ABC Painters. It helps me to communicate better with my customers over the phone. Now I know how to handle my strong emotions, as I face, "Thank you for this clear and effective lesson. This is Brooke speaking." ", convinced. Tell them why you are calling and never sound impatient. He has worked with clients such as Penelope Cruz, Eva Longoria, and Roselyn Sanchez. ", different kinds of people/clients.This site is indeed helpful. A phone call is a relatively quick, low-effort way to determine whether a candidate is suitable. To speak professionally on the phone, immediately identify yourself and the company you work for when you pick up. It really helps everyone to be successful and enjoy their jobs. Here’s everything you need to know about professionally handling calls. How do I talk to difficult customers on the phone? Learn to speak with genuine compassion, so they feel that you care about their feelings or problem. % of people told us that this article helped them. 'All Intensive Purposes' or 'All Intents and Purposes'? Learn a new word every day. How do I learn to speak with the customer? ", "Just a wonderful piece. Talk to them the same way you would to a professional of your own gender. To speak professionally on the phone, immediately identify yourself and the company you work for when you pick up. As everyone should with all professional calls, be polite and to the point. ", "Awesome tips to help you become a pro on calls. If it runs Android 9, don't despair. Some places like you to announce your name as well. On the phone definition is - using a telephone to talk to someone. Phone interviews are often used by recruiters to perform an initial screening to ensure the candidates they advance to the hiring manager meets their minimum requirements. Prepositions are tied up with cognitive metaphors. This is Brooke speaking." When I call on the phone and want to speak to a certain person, how do I ask for that particular person? If you're calling someone else, identify yourself when they answer by saying something like "This is Mary Hunter calling for Jack Smith." Approved. Look no further because you will find whatever you are looking for in here. Save Time by Building Phone Greeting Scripts. ", "This helped me a lot. Remember that not everyone understands the ABC's of professionalism. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/97\/Speak-Professionally-on-the-Phone-Step-1-Version-4.jpg\/v4-460px-Speak-Professionally-on-the-Phone-Step-1-Version-4.jpg","bigUrl":"\/images\/thumb\/9\/97\/Speak-Professionally-on-the-Phone-Step-1-Version-4.jpg\/aid18467-v4-728px-Speak-Professionally-on-the-Phone-Step-1-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"