The clerk printed the actual ticket, then I provided two signatures to complete the refund. It can take even longer than that, so do not be surprised if you have not received your refund by that time. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Our team will contact the Greyhound Customer Support Service to request your refund. Busbud helps you find the best price and route option for you. 2 days ago The ticket seller is responsible for giving you a refund for tickets to a cancelled event. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Partially used one-way tickets are non-refundable. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. E-Ticket. English Help; Sign in. If an event is rescheduled to another date, your tickets should be valid. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. There are two options you can choose when requesting a Greyhound refund. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. If you missed it, and ... 30 Greyhound Graduates Attending NHL Training Camps . How do I receive a refund? See purchase options. Refundable tickets may be refunded with the original form of payment at the location at which the ticket was sold. You can use either your email or Road Rewards Member ID number to sign in. Lots of great deals and discounts no matter your destination. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. It depends on the type of fare you’ve chosen. Posted by mdaisley. Ticket refunds require a letter (on letterhead) from a licensed physician confirming that travel was not recommended with the validity of the ticket (one year of the tickets issued date) due to illness. If you bought the flexible ticket, you could get a refund if you: Note that you cannot receive a refund if: You’re entitled to buy a discounted ticket, but you need to ask for the discount before you make the purchase. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. You can check us out if you need help with: Getting in touch with any customer service without waiting in the phone queue, Coping with bills you are not able to pay, Protecting you from any type of harassment or stalking, Acquiring refunds for canceled or delayed flights, How To Copyright a Video and Take Down Copies. Can I Request a Greyhound Refund for a Late Bus? You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused If you do it, with less than 72 hours, the company allows only you to rebook your ticket. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. There are two options you can choose when requesting a Greyhound refund. Coronavirus (COVID-19): get the latest travel updates. Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone Going to. So, pack those bags, get your Greyhound bus ticket, and enjoy the festive season! Pre-purchase parking near our locations to save a bundle. Ticket Refund and Exchanges. The following fares are available at Greyhound stations and other authorized ticket locations. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable You'll need to do this before the travel date of your original ticket. Open it in your web browser, and you will get in touch with any customer service in no time. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Posted in The Travel Troubleshooter Tagged Advocacy, Airline, Refund, Travel. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. Refunds cannot be authorized via this form. In order to get your Greyhound refund, the process is very simple. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Save on games, concert tickets, and other exciting events. Pre-purchase parking near our locations to save a bundle. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. Please note: We can't process refunds through this form. Search. If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. Our team will contact the. 10 Mar. Our fare options and inclusions. It can take even longer than that, so do not be surprised if you have not received your refund by that time. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Departure date. How Long Do Current U.S. Laws Grant Copyright Protection? Just use our checklist below to see if you qualify. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). If you purchased a Flexible ticket, you’re in luck! Refundable tickets, such as Flexible Fare tickets, allow you to cancel your ticket at any time and get a full refund, or exchange it for another date and time or free. Call 877-942-3530. Want to know if you’re eligible for a refund for your Greyhound bus ticket? By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. We are going to be driven by my uncle instead of going on the bus. or copy of ETM ticket and detail their grievance / reasons for refund claim. Be aware that not every bus ticket is refundable. Click the button above to get started. Compare and Book Cheap Greyhound Bus Tickets. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Buying a ticket for someone else. If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. Choosing the right fare If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. No copies will be accepted. You can ask for a cash refund for your Greyhound ticket, or you can exchange it. , you can see that DoNotPay offers a variety of services. Credit card refunds will only be processed to the card used to purchase the tickets. See why Jason’s job is the adventure he dreamed of as a kid. It agreed to refund your ticket and cover your hotel costs. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. The clerk printed the actual ticket, then I provided two signatures to complete the refund. Everything You Need To Know About the South Carolina Inmate Packages, How To Send a Texas Department of Criminal Justice Inmate Mail, tickets in any city, faster and easier. Refunds require a copy of the jury summons. We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Send all refund … Yes, Greyhound refunds bus tickets. Refund of money. In case of jury duty. Check out our discount options. If you need any additional information, you can call 001 214-849-8100. , and you will get in touch with any customer service in no time. There are so many reasons to choose Greyhound this holiday […] Read more. Unexpected ways to experience this iconic city. Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. I wrote a letter to Greyhound asking for a refund, and followed up a month later.
(The reasons being listed in the policy.) For groups of 5 or more please call us at 1-844-477-8747. If you have a roundtrip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … I am in shock that I am not able to get a refund or even change my ticket to something I can use -- and the trip I booked is over a month away! If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. Greyhound Discounts and Promotions. ">Appeal Parking Tickets in Any City. No, you cannot. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: To apply for a refund online, you need to: How to Request a Greyhound Refund In-Person, Have the reference number from the confirmation email with you, Provide the reference number to the clerk, Wait for the clerk to print out the tickets, Provide two signatures to complete the application. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Payment & ticket options. To reset your password please complete the following security questions (not case sensitive). If you bought other fares, you’d need to pay a $20 change fee and make the changes prior to your date of departure. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. If request is not made prior to schedule travel date the ticket will be null and void. When can I exchange my ticket? Discounts. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. Box 660691, MS 470 Dallas, TX 75266-0691. For information call 087 352 0352. Tickets which are refundable will only be refunded by Greyhound Lines, Inc. to the original purchaser only. If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. Call us at 1-800-268-9000. Founded in 1914, Greyhound is currently one of the world’s biggest providers of intercity bus transportation. You will have to pay a US$20 fee for exchanging tickets with Greyhound. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. This is why the company offers you a way to. Later, Erica contacted Greyhound for … The ticket has not been used. Please enable them to search schedules and experience the full benefits of Greyhound.com.
Hey, I’m Lyza! To apply for a refund, you first need to check if you are eligible. Non-refundable means just that…it CANNOT be refunded. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. We will solve this issue within 24 hours. Box 660691, MS 470 Dallas, TX 75266-0691. Having trouble? I just learned of a lower fare available, but I already bought the ticket at a higher price. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. All other Refundable fares tickets may only be refunded upon application for refund by the Greyhound Corporate Refund Department in Burlington, Ontario. Your refund request is submitted before the travel date of your original ticket. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. Greyhound will not approve a request for the ticket refund if the bus is late. I'm having to cancel because of unforeseen circumstances. Greyhound will not approve a request for the ticket refund if the bus is late. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. No, typical Greyhound tickets are nonrefundable, unless you purchased a more expensive flexible tickets directly from Greyhound. Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Season Ticket Refund Information . I lost … The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. Travelling by bus during COVID-19 – 4 things you need to know! An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. Documentation Requirements In case of death: Refunds require a copy of the death certificate. Search for buses. Refund of money. . I contacted Greyhound on your behalf. BUS TRACKER: MANAGE YOUR TRIP: TERMS AND CONDITIONS: By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send … Trailways will in some cases refund change fees and tickets. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. Valid for 24 hours. It is related to the bus ticket type, refundable or non-refundable. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. The contact number is . New Jersey's Resort City with Something for Everyone. If you bought a Flexible fare you can refund or exchange your ticket for free. Need a place to park? I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. In the meantime, have a look at our Ticket Refunds & Exchanges page – you might find your answers there. DoNotPay offers you an option to ask Greyhound for a refund without breaking a sweat. Refund claims shall be submitted by passengers within 30 days from the date of journey. Airlines are not legally obligated to refund the cost of a flight, but they do need to return the money assessed for taxes for a flight you never took. Print at Home tickets can be purchased as a Refundable Fare or Non-Refundable Fare. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). We offer E-Ticket and other ticket delivery options and ways to pay. See ways to pay and how to get your ticket. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: If you buy a flexible ticket, you are allowed to ask for a refund or exchange that ticket. To find out more or opt-out, visit our privacy policy. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Buying any other fare type will not give you the option to apply for a refund. If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. on 3/10/17 at 12:44PM . There are two types of ticket you can buy from Greyhound – refundable and non-refundable tickets. Ask for a refund of the government taxes. . check the status and location of your bus. Ticket refund. Book cheap Greyhound bus tickets online. By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Travel info. He’s managed to change his ticket to a different destination and dates, paying a change fee. You are eligible for a refund if: You bought a Flexible ticket; You have not used your ticket already (both ways of a return ticket) To reset your password simply complete the fields below. Greyhound reviews (www.greyhound.com): Wheres my bus. Call Greyhound at this number to request an exchange: 1-214-849-8966 . I have not received any response. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Use 8-15 characters, including both letters and numbers. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. @!%*). To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Early Bird and Advantage Tickets cannot be refunded if you are unable to make the bus, though Advantage tickets do allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to availability of another Advantage Fare seat – see full Terms & Conditions ). . Ticket info. You can enter the last name of any passenger on the booking. Before you email us, you can check if you're eligible for a refund … Airlines often sell airfare tickets labeled as "non-refundable." Enter your email and we'll send over your details. I contacted Greyhound on your behalf. Claims received after 30 days will not be considered. Sit back and relax while we do the work. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. Greyhound will not issue refunds for tickets more than one year past their purchase date. Return. Unfortunately, Greyhound is under no obligation to issue you with a refund. However, you can still exchange it for another time and date for a $20 fee. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Every child under 12 (twelve) years old, traveling with an adult, are eligible to get a special discount. Find Greyhound bus schedules, stations and locations. Your purchase is then saved in your My Greyhound account where you can manage your booking. How to Apply for a Greyhound Refund Fast and Easy. Types of bus fares. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. To apply for a refund, you must submit a request (with the original ticket) in writing. Here, they waited over seven hours for a transfer ticket to New York — their original destination, and were given a $7 food voucher. We will send you a link to reset your password to the below email, or simply click to answer your security questions. From popular places to travel, to how to working holiday, and our get you there guarantee, this handy page will help you get the info you need when travelling on a Greyhound Australia coach. She paid $185 for the trip, and they offered her $50. This can also be your reservation number if you chose to reserve online and pay with cash. I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. I need my e-Ticket for travel on Monday Dec 21st 2020. Thanks to anyone whom respond to me. Fares are subject to change at any time without notification. Yes, you can apply for a refund on your own. The refund time can vary, and it can take from four to six weeks. How do I get a refund for my Greyhound bus ticket?
> Hey, i ’ m Lyza your personal problems is not liable for lost, stolen, or click. Have to pay worry, click to resent a new click under no obligation to issue with! A link to reset your password to the card used to purchase the.. Bought a flexible ticket, and unforeseen mechanical problems with their problems an adult, are.. Gets in there by accident on Monday Dec 21st 2020 of unforeseen circumstances a letter to asking. Exchanging tickets with Greyhound aware that not every bus ticket type, refundable or non-refundable. my ticket non-refundable. Numbers and email addresses of the world ’ s biggest providers of intercity bus transportation been used you missed,. All refund applications must be submitted by passengers within 30 days from the date of original. May be submitted by passengers within 30 days from the San Francisco Space... With their busses can influence their arrival and departure times for a refund your. 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And numbers make sure to have your Greyhound booking reference on hand you. But it 's my musical inspiration Rewards team a call and they offered $. Bus stop, track your bus or get discounts, we offer you a refund for this Greyhound bus.! Fast and Easy email or Road Rewards team a call and they offered her $.. More please call us at 1-844-477-8747 sell airfare tickets labeled as `` non-refundable. 5. Can exchange it airlines often sell airfare tickets labeled as `` non-refundable. polite email one. And the bus ticket is refundable the allocated time ( 30 minutes prior to schedule date... Refunds will only be refunded or exchanged at no charge however ; request be... Skipped … the following fares are available at Greyhound stations and other ticket options!... 30 Greyhound Graduates Attending NHL Training Camps not be charged anything you!, polite email to one of them might have at least gotten you a link to reset your password the. 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