Based on 5,897 reviews. At Aging in Place, we strive to make that choice easier for you. Type size A A. 3 992. Problems at one location don’t mean that you won’t get stellar care from another, and vice-versa. Read employee reviews and ratings on Glassdoor to decide if Home … Read reviews from customers of Home Instead Senior Care, a trusted provider of in home care services for the elderly in the Norwell, MA area. The lady then proceeded to say that I must have a UK smartphone, I said that I did have one, but then she asked whether it is a UK smartphone. She had dementia and needed 24 hour care. Your feedback is really important to us and we invite you to contact Toni Schmitt, our Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. You can reach Toni at 888-484-5759. Working for Home Instead for the last 6 years has been a great overall experience. Home Instead offers the full range of what is considered “companion care” services, including basic companionship, medication reminders, and a variety of housekeeping tasks as well as transportation and mobility assistance. I used this agency for 4 years until my mother recently passed away. Home Care Services. Same job is on Facebook a lady from Croatia has responded and Grace asked her to email her. The team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and … Learn more about this meal delivery service. They refused to fix the problem but fired me for being upset about the problem. Glassdoor has 1,766 Home Instead Senior Care reviews submitted anonymously by Home Instead Senior Care employees. Park went above and beyond to help me find the right caretakers for my 89 year old mother. Our goal is for everyone to have a positive experience with the Home Instead network. Overall rating. So after emailing them today to see if they still needed me, the general manager replied that I was a despicable human being for leaving a vulnerable person on their own (the clients daughter was living there) and they would never use me again.I have to admit, at being really hurt as I was just using my best judgement, and would never have forgive myself if I had passed the virus on to the client Really unprofessional language to use from the agency and has put me off this type of work. I told them that as the client was elderly and vulnerable I wouldn't be happy to return until I had self isolated.That was two weeks ago, with no contact from them whatsoever. Pros. We also noted the following trends: A substantial number of online reviewers praised Home Instead’s frontline caregivers for the quality of the care they provided: there were no complaints of a lack of compassion among these employees, and very few issues with competence or professionalism, suggesting that the vast majority of clients enjoyed and appreciated the service they received. 3 reviews of Home Instead Senior Care "Home Instead Placentia helped my mother after a stroke. 2.8. The morale is high even down to the receptionist at the HR office. The office staff are fair and you feel listened to. Many home care agencies focus on lower-level home care. For the owner not to apologize is just as bad. Thank you for your review of this Home Instead franchise office. These mentions were overwhelmingly positive, however, with owners coming in for special recognition for going above and beyond in ensuring quality care. Home care companies like Home Instead Senior Care can help prolong that independence by helping with the day-to-day activities that become more difficult over time, and by providing seniors with memory issues the companionship and supervision they need. Home Instead also offers many of the services that fall under the heading of “personal care,” things like help with feeding and toileting and other essential activities of daily living that can become a challenge for seniors later in life. I have been “retired” for quite a while now but after reading some of the reviews I feel I need to speak up. The best part of … I worked for this company in Charlottesville Va and have only good things to say about them. Among today’s elderly, the trend is clear: more and more of them are hoping to stay out of the various senior housing options—senior communities, assisted living facilities, etc.—and stay in their own homes instead. There aren't too many jobs that offer the kind of schedule flexibility, training and support that Home Instead does. I have never meat the CEO or General Manager yest. When she finally forwarded me this mass of information she promised initally, it was details of one woman, no experience of Alzhiemers or diabetics at all, and a price list. By a sister I am a current client of this provider. Work/Life Balance. I can attest that you will be genuinely supported as an employee with them being flexible and very responsive to changing needs and always available for advice and supportThe team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employeesI have worked for a few different companies and can honestly say, there is not one company that could shine a torch this way Ever!Home Instead Barnet Sunni..5 Star... Really bad company very very snobbish and rude I was forced to leave. And In order to look for such trends among Home Instead franchises, we surveyed over 100 online reviews of offices across the country—posted on forums such as Yelp, Facebook, and Senior Advisor—and came up with an overall weighted rating of 4.4 out of 5 stars, putting Home Instead squarely in the middle of the pack in terms of customer satisfaction. The people I worked for couldn’t have been more caring and kind. One left my husband soiled in his diaper. ”, “Working for Home Instead Senior Care is a very rewarding job. Ask a question about working or interviewing at Home Instead Senior Care. 5 2.2K. 3.6. I am South African, but married to a British citizen. Home Care Reviews for Home Instead Senior Care - Hutchinson, KS. If you’re looking into home care, it’s vital to research your local options and get references—and, ideally, to talk with current clients—before choosing a home care provider. They care about the clients and their needs as well.”, “I love the flexibility and the feeling of giving back to the community by helping the aging population to stay in their homes.”. It’s a solid choice for senior care in most areas of the country. Ratings by category. In addition to the specialized Alzheimer’s focus of Home Instead’s CARE program, the company also aims to prepare its caregivers for other aspects of senior care through its ongoing training. They very quickly said it's nothing to do with them as it's all franchised.Finally the Leicester branch called me saying they had sent lots of details by email. Enter your zip code to find the closest Home Instead Senior Care location in your area. They provided substitute caregivers when she was not available.”, “We love our caregiver from Home Instead. All content is posted anonymously by employees working at Home Instead Senior Care. I have never felt so valued! A free inside look at company reviews and salaries posted anonymously by employees. Overall rating. I was astounded that I was turned down on where I live. To say they went the extra mile is to put it mildly. One of the best Home Health Care, Healthcare business at 520 Central Pkwy E Suite 200, Plano TX, 75074. Having worked for Home Instead in the past I always felt that the training provided was great. It’s interesting that you mentioned that over 90% of seniors prefer to aged gracefully or rather spend their end of time at home. 4 1.4K. I also appreciate tht the Home Instead caregivers can provide driveing to near by towns for relative visits or errands. We work with your budget and timeline to find the right services at the right price. Among these types of companies, Home Instead Senior Care stands out, not only because it offers all forms of companion and personal care services, but because it also gives its caregivers significant training in managing chronic conditions and providing care for those at the end of life. Give your loved ones the best care Caring for parents as they age is never easy. But it’s useful to look at several franchised locations within a company to find trends in terms of costs. … Ask a question about working or interviewing at Home Instead Senior Care. Reviews from Home Instead Senior Care employees about Home Instead Senior Care culture, salaries, benefits, work-life balance, management, job security, and more. The company has more than 1,000 locations worldwide and employs more than 90,000 caregivers. Never a dull moment and always more to learn—challenging, but that’s what is great! Turns out they sent it to someone else, and never thought to call me to check everything was ok. The trainers are more than competent, good at their jobs and really seem to care. I am a Registered Nurse, I have a degree and qualified in general, psychiatric and community nursing as well as midwifery. Home Instead is very much in line with its competition in the US home care industry—it provides a full range of personal and companion care services, and specializes in several important areas of senior care, including Alzheimer’s care, care for chronic conditions, and assistance for those facing the end of life. I recommend Home Instead Senior Care of Lebanon County to anyone who has a loved one in need of caring and professional in-home assistance. From the start upon arriving to their office … The Alternatives: How to Choose? Very sad, as I was led to believe this was a considerate & well managed company that I was looking forward to work with.Please advertise correctly & listen to your prospective employee before dismissing the opportunity for them to work without reasonable cause. We were supported by Home Instead Senior Care in my Mom’s home to the end of her life’s journey with dedicated and reliable care before and during the period of COVID19. 1 796. A smartphone is a smartphone, I have a UK sim card with a UK number, she knew that because she phoned me on the number. November 24, 2020. This company claims to care so much about the people that work for them but my experience was not caring. The more I tried to explain that I am happy to travel the more I was told that it would not work. Home Instead has a company culture that encourages employee's personal and professional growth and allows for a healthy work-life balance. Home instead senior care Bedford UK are amazing, the best care company I have worked for in my 27 years in care. A total lack of understanding about what caring for a relative involves, they are only interested in what suits them, like placing their available staff to get the money. Menu. I found this "interview" totally unprofessional. I can't say enough about how they were always there for me and my mother. Consider that out of 600 franchises, 120 reviews were discovered. As is natural given the limited experience most clients have with a home care company’s office staff, there were relatively fewer specific mentions of Home Instead’s administrators. Choosing a home care provider that is right for you can be difficult, but you can rest assured that we take client satisfaction very seriously - it sits at the heart of the people-centered care service we provide. Franchises are on their own to determine the rates they charge, and those rates can vary based on the type of care provided, the amount of care a client is likely to require, and the local cost of living. You can find a better job anywhere. however I do my job as a PSW and enjoying even I a don't have enough hours. Nowhere near anything we asked for!Money grabbing load of rubbish, they haven't got a clue. Founded in 1994, Home Instead is one of the country’s oldest home care companies. Want to know more about working here? Call one of our senior home care advisors for pricing, availability & information about Home Instead Senior Care and other in-home care agencies serving Rapid City & surrounding areas. Morally wrong, breaks my heart!I had different caregivers because they could not get it right. Back; Alzheimer's and Other Dementias ... Home Instead is a company I was familiar with through previous business and personal contacts and the office is very close to us. I wouldn’t hire them as they over schedule their workers and don’t follow labour standards... meaning overworked tired employees driving the streets and entrusted with our elder care. I applied for a position as a carer, as the company advertised that they operate in Cheltenham and the Cotswolds. heard norhing from them! Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 67 reviews. I am a qualified carer & have two years experience in the UK care industry, so I am qualified for this role. This program aims to keep clients calm and to engage them through social interaction and mind-stimulating games, and it also focuses on nutrition as an essential part of care. 5 2.2K. Thank you for your review of this Home Instead Senior Care franchise office. Home Instead Review Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to seniors with the goal of helping them live independently for as long as possible. Our community is ready to answer. Not impressed with Peter Taylor as a manager. For the Portland, Oregon OfficeIf the General Manger states "We gave good care to your husband" and the owner did not apologize because of the seriousness (SEE BELOW) it says it all! I can only speak from experience. We were looking for longterm care for my widowed father in law who has Alzhiemers. The owner herself would often take a shift if someone couldn’t get there in time. Glassdoor gives you an inside look at what it's like to work at Home Instead Senior Care, including salaries, reviews, office photos, and more. See reviews below to learn more or submit your own review. One let my husband out of the apartment (he has Parkinson dementia), one let him slide down the couch (I caught him) while she sat and ate her food she had delivered while she watched TV, one got frustrated because he cold not pull up his diaper (he has Parkinson Dementia and very weak), I asked multiple times that the caregivers are to engage with him and they would sit on their phones (I would look in on the home camera), I asked they prepare meals and they would not, I had to do the prep and they would leave the food out and would not even clean up the dishes, one would not give my husband anything to drink when I specifically asked them to. Great training and great support.HISC to us it's personal. Great training and great support. Lastly, they told my elderly couple that my pay rate increased and charged my elderly couple more money but didn't compensate me with the pay raise. She took him shopping, cooked meals, did the laundry, and cleaned the house for him weekly. Home Instead did well in this context, with only a couple of complaints about a lack of continuity or scheduling problems among the reviews we surveyed, and with many reviewers praising the professionalism of both caregivers and office staff. Type size A A. Thank you. Like most employers they want something for nothing from their employees. HISC to us it's personal. “My father’s caregiver was trustworthy, kind, and very helpful. Home Care Services. It is a family atmosphere. The woman couldn't even write down an email address correctly! Home Instead Reviews and Complaints @ Pissed Consumer Page 3 2 weeks later I emailed their head office to complain. Winning Tactics for Planning Home Care Services, 6 Steps to Finding the In-Home Care Agencies That Are Right For You, Company provides grants for Alzheimer’s care for needy families, Specialized training programs for its providers, Proprietary CARE program trains caregivers in memory care, Rigorous screening and hiring process for caregivers, Doesn’t provide auxiliary services like senior housing consultation. Job advertised by Home instead Loughborough. This is the Home Instead Senior Care company profile. Home Care Reviews Kitchener-Waterloo, ON ... "Home Instead Seniors Care remained my family’s super heroes while my Mother’s failing health declined into palliative and later hospice care. The staff and caregivers are very professional and they truly care about us.”, “We like everything about dealing with Home Instead Castle Rock! The agency has clearly and frequently communicated with our family on changes or observation on our loved one's routines. Read our guide for choosing the right in-home care provider. Management is very up to date on everything and very professional. Promised to get back to me with 2 days. Love what I do and look forward to coming into work every day. Thank you for your review of this Home Instead Senior Care franchise office. Home instead senior care Bedford UK are amazing, the best care company I have worked for in my 27 years in care. 3.6. Since this company charges $98 per 3 hours, sounds to me like those providing temporary relieved to family who are taking care of seniors, making the company an In-Home Respite care. Want to know more about working here? Age and infirmity take their toll on all of us eventually, and for many seniors they can make it impossible to remain completely independent. 2.9. Menu. Learn more about if Inogen is the right oxygen concentrator provider for you or a loved one. Inogen offers quality, easy-to-use oxygen concentrators for on-the-go or at-home use. Does not listen. You are paid per hour, not like other care companies which really helps, plus a petrol allowance. No real job behind the job offer.After an interview there was a free unpaid 2 day course via Zoom. Our community is ready to answer. Experiencing the staff Sunni Sally Jackie Janice Armit and bless her hard working heart Sharlean who i know i have stressed. Home Instead did well in this context, with only a couple of complaints about a lack of continuity or scheduling problems among the reviews we surveyed, and with many reviewers praising the professionalism of both caregivers and office staff. They misreported my earnings to the EDD, which gave me a fine. Most locations also provide their caregivers with specialized training in dealing with chronic conditions (problems like cancer, COPD, and heart disease) and memory impairments, preparing caregivers to assist those with more demanding care needs. The complaints are generally about caregivers that aren't prepared to provide care at the level necessary for the senior at home. This program also includes free Alzheimer’s family caregiver training for loved ones who serve as primary caregivers for a senior with memory issues. 3.6. We surveyed several Home Instead locations, and found that their rates came in just a little higher than the median rate charged by their local competition (a comparison based on the Cost of Care study published by Genworth Financial). Topics covered include communicating with seniors, planning activities, recognizing illness and depression, and home safety issues. Based on 5,883 reviews. 4 1.4K. Home Instead is looks a very good and big organization providing services but is not like that which looking, they are enrolling many carers but is not providing enough hours to satisfy their workers as a team member. Aging in Place » Caregiving » Home Instead Senior Care Review, Best For:   Alzheimer’s And Dementia Care | Chronic Conditions Care | 24-Hour Care | End-of-Life Care. I had a very good experience. Home Instead are the best care company I have worked for. 43 reviews for Home Instead, 3.8 stars: 'The DeKalb IL location sent us caregivers who stole from us, used our washer and dryer to do their personal laundry, ate us out of house and home, and one caregiver did not even realize my mother's oxygen was not properly hooked up and she was without oxygen for 8 hours (was supposed to be on oxygen 24/7). I found this quite strange. Spoke on the phone, told them how difficult it was now leaving him alone for even a few minutes etc. 29 customer reviews of Home Instead Senior Care. Gives raises and praise where deserved.”, “Caring and compassionate towards both clients, family members and their CAREGivers. Home Instead Senior Care is the UK’s leading home care provider, offering specialist non-medical care to elderly people in the comfort of their own homes, but don't just take our word for it. Home Instead ranks 286 of 2022 in Hospitals, Clinics and Medical Centers category. all Home Instead Senior Care reviews in Canada (181 reviews) all Home Instead Senior Care reviews worldwide (5,897 reviews) Claimed Profile. My mother's caretakers … I am definitely one of the 96% that say they are proud to work at Home Instead and truly believe in what they do as i have experienced it first handhey really do take the time to provided flexible, personalized care for both carers and clients based on our personality character and values and ensure that we are expertly trained to support clients and their families which enables us to build positive dignified relationship led reliable person centered care with confidence to our clients In my personal experience of working with Home Instead Barnet I have been actually overwhelmed with the Dignity this company has in living up to their reputation. Also, they let some of their clients live in filth and when emergencies come up with your seniors they don't care about the emergency at hand but they are more concerned with placing you on another job. Almost all of these locations are independently owned and operated by franchisors, but the company does set standards for its franchises, particularly in terms of the hiring and training of caregivers. You can reach Toni at 888-484-5759. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Your feedback is really important to us and we invite you to contact Toni Schmitt, our Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Very rewarding work and you can really tell that the staff love to provide the best care for clients. Home Instead offers a range of in-home services for seniors. Ask a Question. all Home Instead Senior Care reviews worldwide (5,883 reviews) Claimed Profile. Thanks for the great and detailed reviews about Home Instead. I would like to mention that I had to give a star in order to proceed with this review. Your feedback is really important to us and we invite you to contact Toni Schmitt, our Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. Ask a Question. They care about the clients and the staff. … And they fired ME because I complained about these … E. J. Profit driven uncaring company, after 2 years with themI can’t believe their response. Nevertheless, a look at online reviews across locations can often reveal trends in a company’s approach to service and administration. Did a phenomenal job with my mother in often extremely challengng circumstances. They care about the clients and the staff. A free inside look at company reviews and salaries posted anonymously by employees. 2 of them came to our house, (we had to pay someone to be with my father in law) they spend 2 hours telling us how great they were, asking lots of questions. Poor dosen't start to describe this immoral company, What a fabulous team from our first call through to the fabulous friendship and care package we now have in place. Home Instead locations also tend to require a minimum visit length of around 2-3 hours (a standard practice in the industry), and some locations also charge a lower per-hour rate if the client needs supervision for a significant portion of the day. As well they don’t properly train their employees doing medical procedures Edmonton Alberta. Thanks to all at Home Instead Senior Care Wilmington - you've been life-savers! 2 484. The reason I had to “retire” was because I have a bad back and getting up there in years. Had to cancel care because of a covid 19 test, all they said was you will be charged. I contacted the office immediately and told them and their response was that I would be fine to continue working.