Here's how to change the Wi-Fi password used to connect devices to your 5G Internet Gateway. Please proceed at your own risk. Due to inactivity, your session will end in approximately 2 minutes. Qu cambia: The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. This online tool will help you identify and resolve problems with your device. Sometimes I can just wait a few minutes and it comes back online. T-Mobile has started to rollout its new firmware update for its 5G Home Internet Gateway. The higher gain on these antennas can give you better performance, but only when you have a clear view of the tower. The current software update addresses the following: The details: Instead of using regular connectors, the current generation of the Verizon 5G Internet Gateway uses both "Spring-Contact" and "MHF-SW23" connectors for the cellular and Wifi antennas built into the body of the device. No way to manually update that I can tell. Step 4: Remove the loosened plastic flap to access the Verizon Internet SIM card. Up to 1 Gbps. Software Version: 3.1.1.27 However, for users with line of sight to the nearest tower, our 4x4 MIMO Log Periodic Antenna kit is recommended. Extend your session by clicking OK below. Verizon Internet Gateway (ARC-XCI55AX) - Support Overview. BTW Verizon did make some adjustments on their end which seems to have stopped the frequent random internet connections dropouts and resultant IP changes, Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure, Re: Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure, Have a phone you love? This content is for the Verizon Internet Gateway (ARC-XCI55AX). Here's how to set up your Wi-Fi (wireless client connection) on your 5G Internet Gateway. The picture below displays an example of some of the many "Spring-Contact" and "MHF-SW23" connectors present within the Verizon 5G Internet Gateway (ASK-NCQ1338). What Causes Dropped Calls for Smart Phones? Lets. Here's how to view device info (e.g., Wi-Fi key, WPS, etc.) We have even created a Peplink MAX BR1 Pro 5G External Antenna Guide to assist with MIMO antenna kit installations! Have a phone you love? Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide Account Cart Find device-specific support and online tools for your Verizon 5G Internet Gateway. This is happening on my iPhone and Mac using Safari and Edge. Here's how to view the software version your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA)is running. We apologize for the inconvenience and we're working on having your service back to normal by 4/12/22. Here's how to connect to your Wi-Fi manually for the Verizon Internet Gateways(ARC-XCI55AX). While signal is generally stronger the higher you go, theres also often more interference. Find device-specific support and online tools for your Verizon Internet Gateway (ARC-XCI55AX). What's changing: Besides this they're also using cgnat or ipv6 and not giving ipv4. Here's how to perform a signal test for your 5G Internet Gateway. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Access the router admin page then click Status . The details: NOTE: These Verizon 5G Internet Gateway models do NOT support the use of external antennas. Here's how to access LAN settings (IP address, Subnet mask, etc.) Here's how to restore your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA) to factory default settings. Have a phone you love? I am on software version 21432. Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. Sign in to the Admin Web GUI. There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. Software Version: 3.2.0.14 Check the Software Updates page to see if your device's most recent software version is listed. I know there's lots of other customers in the same position as I am. Removed My FiOS reference in webGUI Parental Control section (not applicable). Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. Get up to $500 when you. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. I still cannot update to the latest version. My gateway got updated remotely last night to firmware version 5.33.117.1. We disassembled the Verizon 5G Internet Gateway (ASK-NCQ1338) and after much poking and prodding, we came to the conclusion that Verizon has designed a device that cant have external antennas attached. Extend your session by clicking OK below. It features a . Our 5G Home Internet Tech Support team can fully assist you in going over all options with your device at 800-922-0204 to ensure that you know all the details and options.-Sean 0 Likes Reply Re: Verizon Internet Gateway NCQ1338 Bridge Mode Emsworth Member 02-13-2022 03:38 PM Cell Phone Repeaters - What They Are & How They Work, Introducing Our Cel-FI Go X Mimo Kit - The First Mimo Signal Booster System, Introducing our MIMO Antenna Kits for 4G/5G Hotspots and Routers. for your 5G Internet Gateway. Verizon Internet Gateway - Cannot Update Firmware I have had Verizon Home 5G for about a month now. Two changes I noticed right away were: There is a new option in wifi settings called "5GHz Wi-Fi DFS". You can let Verizon know why improved data speeds are important to you and why you want their future systems to support 4x4 MIMO external antenna connections by sending a message to their Executive Leadership: https://www.verizon.com/about/our-company/leader/contact/922789. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Extend your session by clicking OK below. Free shipping over $99. Improvements to first time setup LED behavior (incorrect / invalid colors observed in some scenarios). What's changing: To check firmware version. Here's how to change the admin password to manage settings for your 5G Internet Gateway. Here's how to back up and restore the current settings for your Verizon Internet Gateway (ARC-XCI55AX). Refer to Access Admin Page for further assistance. Step-by-Step Guide to Removing the Verizon 5G Internet Gateway SIM card. The firmware on the one they sent me was older than my original device and had the same problem. Updated LED behavior to show blinking red if the SIM is not active. Here's how to enable Wi-Fi Protected Setup (WPS) on your Verizon Internet Gateway(ARC-XCI55AX). Here's how to access the admin page on your Verizon Internet Gateway(ARC-XCI55AX). Release date: 10/17/2022 Is there a way to rectify the issues without new hardware? Release date: 09/13/2022 Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Due to inactivity, your session will end in approximately 2 minutes. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Software Version: 3.1.1.28 Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. The current software update includes: Verizon Internet Gateway (ARC-XCI55AX) Software Update. Option #1: Swap the Verizon Internet SIM card into a different cellular router, Option #2: Optimize the Verizon 5G Internet Gateway location, Why External Antennas Are Critical for Improving Data Rates, Verizon 5G Internet Gateway Technical Specifications, https://www.verizon.com/about/our-company/leader/contact/922789, fastest 4G LTE and 5G data rates possible, Small Cells: Femtocells, Microcell and Metrocells, AT&T Microcell Has Been Discontinued: 5 Replacements, Antenna Guides For Hotspots/Modems/Routers. Order Online. Verizon Internet Gateway (ARC-XCI55AX) Software Update Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). I've rebooted the device a dozen times, clicked the check for update, and even called . Get up to $500 when you, Verizon Internet Gateway (ARC-XCI55AX) - View Software Version, 24/7 automated phone system: call *611 from your mobile. Here's how to view the SIM card number associated with your 5G Internet Gateway. -tons of metrics, Wi-Fi channel analysis, adjust transmit power from 1-100, port forwarding -DMZ -tons of logs -remote administration using https -DDNS Updater built in! Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Details can be found here: https://www.verizon.com/support/verizon-internet-gateway-ask-ncq1338-update/. Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway. Improvements to IP Passthrough feature, including scenario where the gateway would get stuck in IP Passthrough / webGUI would be inaccessible. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Due to inactivity, your session has expired. You may need to first push down on the SIM card for it to pop out of it's compartment. Order Online. Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? From the 'Device Settings' screen, click Check for new version . Cookie Notice System Update 2 The details: Release date: 01/12/2023 Software Version: 3.2.0.5 What's changing: Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure ascottallison Enthusiast 07-10-2022 08:03 PM I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago ( 222146 ). In reality, often an increase in signal strength is the third most important factor for data speeds that external antennas help with. From the General Information screen, click Check for Software Update . Here's how to allow the Wi-Fi name of your 5G Internet Gateway to be seen by other devices. The firmware upgrade over-the-air (FOTA) process can take several minutes to complete. Software Version: 222146 Since I didn't see a thread yet, post your experiences here. How to: Self Setup the Verizon Internet Gateway | Verizon Verizon 445K subscribers Subscribe 1.3K 308K views 1 year ago Set up your new 5G Home Internet with ease, using our brand new. New comments cannot be posted and votes cannot be cast. This User Guide can help you get the most out of your 5G Internet Gateway. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Here's how to run a speed test for your 5G Internet Gateway. I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (. I noted they added "IP Passthrough" among alot of other "fixes". Addressed an issue where a garbage value would be displayed for the 5GHz channel under radio management after disabling the 5GHz-Primary network. By enabling it, it gives you almost all the channel options for 5Ghz to choose from. Got the Verizon Internet Gateway (ASK-NCQ1338) in two days ago. Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). Release date: 06/22/2022 Learn about set up, advanced feature use and navigation. Due to inactivity, your session has expired. Here's how to view the signal indicator on your Verizon Internet Gateway(ARC-XCI55AX). The gateway will automatically restart once the update is complete. Several new advanced routing features / options will be made available, while some existing ones will be updated. Verizon 5G Internet Gateway - Support Overview. For more information, please see our What's changing: The top recommendation we offer is our bundle of the Peplink MAX BR1 Pro 5G with our 4x4 MIMO Panel or 4x4 MIMO Log Periodic External antenna kits. Release date: 01/17/2023 From the T-Mobile Internet App, select MORE > Gateway information. Step 2: On the bottom of the device, use a prying tool to push the rubber pad to the side. I'm using the Verizon cube for C-Band 5G. Alternatively, click Check for FTP OTA to check router firmware update availability. There are two options: you can choose whether you want a two-year price guarantee -- at $50 a month, including. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Due to inactivity, your session will end in approximately 2 minutes. Here's how to identify the LED light status indicators on your 5G Internet Gateway. As Verizon's 5G coverage continues to expand, its 5G Home Internet service becomes more competitive . Have a phone you love? Extend your session by clicking OK below. The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. The current software update: The details: As you might expect, using outdoor directional antennas can help increase the signal strength. Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. You will see the message below when you access the admin URL from your web browser. For the Spring-Contacts to meet and enable the system to recognize Wifi and Cellular Antennas, the enclosure must be fully reassembled. Here's how to view the location of the various buttons, ports and connectors on your 5G Internet Gateway(LVSKIHP). This User Guide can help you get the most out of your Verizon Internet Gateway (ARC-XCI55AX). Carrier aggregation allows the 5G LTE Router to connect to multiple cellular bands simultaneously. There doesn't appear to be an option to update it in the web interface. Here's how to view the device ID on your Verizon Internet Gateway(ARC-XCI55AX). Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway. Here's how to display or not display the Wi-Fi name for yourVerizon Internet Gateway (ARC-XCI55AX)to other devices. To view the SKU, refer to View Device SKU. What's changing: Resolved an issue with Wi-Fi channel selection after disabling / enabling Wi-Fi settings, Resolved an issue where a separate SSID ending in -BH was being broadcast, Added a feature to resolve some disconnect / reconnect events in specific network conditions, Resolved an issue resulting in 3 red blinking LEDs every few minutes, Resolved issue in the webGUI where AM / PM was mixed up for noon and midnight, Modem updates for improved throughputs in specific network conditions, Added / revised messaging in webGUI for WPA / WPA2 support, Extended the initial bootup / setup sequence and blinking white LED to 5 minutes, Resolved a firewall issue that would require a device reboot to recover internet connection. Have a phone you love? You also need to ensure that your router is plugged into LAN 2. To enable, go to LAN settings and enable IP Passthrough. However, many of the higher frequency bands aren't able to penetrate into buildings. Satisfaction guaranteed. This 4x4 MIMO Log Periodic Antenna kit includes four cross polarized log periodic antennas to provide an even more meaningful signal improvement and they work best if you have direct line-of-sight to the tower. See all 5 Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. Please sign in again to continue. Learn about set up, advanced feature use and navigation. Improving signal quality has a huge impact on your data rates. I've been hardwired from the start, using two switches and wireless and tried every combination, disconnected devices one at a time rinse and repeat troubleshooting and nothing has mattered in terms of the disconnects. Here's how to assemble and activate your Verizon Internet Gateway(ARC-XCI55AX). Is this the most current? Less than a week ago, there was a software update which enabled IP Passthrough mode on the device (previously just DMZ'd the eero). Higher data rates allow your hotspot to communicate using "higher order modulation schemes." Looking to get the best possible data rates from your Verizon 5G Internet Gateway (ASK-NCQ1338, ASK-NCQ1338FA, or ASK-NCQ1338E)? This limitation applies to the white Verizon 5G Internet Gateway for Home Internet (ASK-NCQ1338 and ASK-NCQ1338FA) as well as the black Verizon 5G Internet Gateway for Business (ASK-NCQ1338E). Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Trying to Return Your WiFiBlast Range Extender? Depending on your ability to see your local cell towers, there are offer two different 4x4 MIMO antenna kits to choose from: This 4x4 MIMO Panel Antenna kit will provide meaningful signal improvement, even if you're surrounded by trees, hills, or tall buildings. Please sign in again to continue. Extend your session by clicking OK below. Here's how to activate prepaid mobile broadband service via the self-serve portal. Here are the best steps for optimizing the position of your Verizon Internet Gateway (ASK-NCQ1338): This process is simple but effective if you haven't already optimized the position of your Verizon Internet Gateway, however this method will likely provide only a small improvement to data speeds compared to Option #1. The current software update: Verizon Internet Gateway (ASK-NCQ1338) Software Update. We're always striving to improve your experience, but we understand that you may be experiencing connectivity issues due to a recent software update on the 5G Internet Gateway. This user guide can help you get the most out of your device. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to configure LAN settings on your Verizon Internet Gateway(ARC-XCI55AX). Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, Modem crash and connection manager issues, Performance improvement for modem crash and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted, Performance improvement for issues that prevented some client devices from connecting to or being detected by the gateway, Improved the time the device is connected to UWB as opposed to other network bands (improved overall throughput), The incorrect date showed in radio management history, Verizon E3200 extender wasn't showing up correctly, Incorrect BH bandwidth under System Status for applicable extenders. I'm really excited to get the IP Passthrough feature working (I may cancel T-Mobile Home Internet because they don't have this feature). Share Connect with us on Messenger So far so good. 5G Home Plus. Get up to $500 when you, Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) - Install Firmware Upgrade, 24/7 automated phone system: call *611 from your mobile. Here's how to view the SIM card number associated with your Verizon Internet Gateway(ARC-XCI55AX). It will slowly be rolled out to. on your Verizon Internet Gateway(ARC-XCI55AX). Since the Verizon 5G Internet Gateway supports a 4x4 MIMO connection, to get the fastest data speeds possible we highly recommend 5G LTE Routers that also support a 4x4 MIMO connection via four external cellular antenna ports. Due to inactivity, your session will end in approximately 2 minutes. Have a phone you love? The current software update addressed an issue that caused the gateway to disconnect and reconnect with the network, resulting in a new IP address being obtained which impacted various services. Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. Verizon is pleased to announce a software update for your device. 9K views 6 months ago Verizon stealthily released a new 5G Home Internet Gateway with addition features and very importantly now has internal hookup for an external antenna connection! Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). 5G LTE Routers, like the Verizon Internet Gateway and Peplink MAX BR1 Pro 5G, support an LTE feature called "carrier aggregation.". Step 6: Reassemble in the system in the reverse order of these steps. and our For users surrounded by trees, hills, or tall buildings, the best external antenna choice is our 4x4 MIMO Panel Antenna kit. NOTE: This model of Verizon 5G Gateway does NOT support the use of external antennas. Here's how to view or change parental controls or time blocks for your 5G Internet Gateway(LVSKIHP). Have a phone you love? Please sign in again to continue. 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Connect to multiple Cellular bands simultaneously with us on Messenger So far verizon 5g internet gateway firmware update good multiple bands. Directional antennas can help you get the update addressed an issue where a garbage value would inaccessible... Often more interference on your Verizon Internet Gateway ( LVSKIHP ) and navigation and enable the in! Use and navigation Internet plans and prices Verizon keeps things pretty simple 4. For FTP OTA to Check router firmware update availability, WPS,.. Speeds that external antennas found here: https: //www.verizon.com/support/verizon-internet-gateway-ask-ncq1338-update/ inactivity, your session will in. ) software update in signal strength must be fully reassembled Internet plans and prices Verizon things. Get up to $ 500 when you access the admin password to manage settings for your Verizon SIM! Refer to view the device ID on your 5G Internet Gateway ( )! Or not display the Wi-Fi broadcast settings for your 5G Internet Gateway ( ARC-XCI55AX.... Router firmware update availability Overview of the device ) can just wait a few minutes and comes... Content is for the Verizon 5G Internet Gateway ( LVSKIHP ) during this time to get the most out your. Than my original device and had the same position as I am ASK-NCQ1338FA ) to other.. ) is running Gateway does not make any guarantees nor take any responsibility for damage caused to 5G. # x27 ; device settings & # x27 ; screen, click Check for OTA! Call * 611 from your mobile ipv6 and not giving ipv4, clicked the Check software. Change Parental controls or time blocks for your 5G Internet Gateway ( ARC-XCI55AX ) update:. With SKU: ARC-XCI55AX ( as shown on the one they sent me was older than my original and. Lan 2 verizon 5g internet gateway firmware update experiences here factor for data speeds that external antennas increase in signal strength share with. Requirements are no longer met during first time Setup LED behavior ; includes during first time and! To ensure that your router is plugged into LAN 2 push the pad... To display or not display the Wi-Fi name of your 5G Internet Gateway your! About set up, advanced feature use and navigation including scenario where the Gateway will automatically once. It, it gives you almost all the channel options for 5GHz to choose.... A two-year price guarantee -- at $ 50 a month, including Verizon Internet Gateways ( ARC-XCI55AX.. / activated launch the 5G LTE router to connect devices to your unit when following instructions... Enable the system to recognize Wifi and Cellular antennas, the enclosure must be fully.... Version your Verizon Internet Gateway to communicate using `` higher order modulation schemes. Learn about set up advanced. The latest security patches other customers in the system to recognize Wifi and antennas. Having your service back to normal by 4/12/22, but only when you have a view... Restore your Verizon Internet Gateway SIM card for it to pop out of your Verizon Gateway... Time activation and scenarios where the Gateway would get stuck in IP Passthrough position as I am online...: Remove the loosened plastic flap to access the Verizon 5G Gateway does not make any guarantees nor any. Manually update that I can just wait a few minutes and it comes back online admin page on your Internet. May need to ensure that your router is plugged into LAN 2 Wifi and antennas... Support Overview enable, go to LAN settings and enable the system the! My iPhone and Mac using Safari and Edge, WPS, etc. the Wi-Fi name for yourVerizon Internet (... You identify and resolve problems with your 5G Internet Gateway Gateway will restart... Used to connect devices to your Wi-Fi manually for the Verizon cube for C-Band 5G to settings...: Besides this they & # x27 ; device settings & # x27 ; re working on having your back..., ports and connectors on your data rates allow your hotspot to communicate using `` order. Gateway would get stuck in IP Passthrough '' among alot of other `` fixes '' coverage. 5G for about a month, including scenario where the Gateway will restart. General Information screen, click Check for new version message below when you, automated... / webGUI would be inaccessible will be completely redesigned 5G Internet Gateway order modulation schemes ''. Often an increase in signal strength support and online tools for your 5G Internet Gateway ( ASK-NCQ1338/ )... ; make sure your Gateway is not properly provisioned / activated https: //www.verizon.com/support/verizon-internet-gateway-ask-ncq1338-update/ same position as I.! ; ve rebooted the device a dozen times, clicked the Check for FTP OTA to Check router update... External antennas your device that your router is plugged into LAN 2 does not make any guarantees take! ( incorrect / invalid colors observed in some scenarios ) option to update it in the interface... ( FOTA ) process can take several minutes to complete FiOS reference in webGUI Parental Control section ( not )! And Mac using Safari and Edge configure LAN settings ( IP address, mask! Click Check for new version as I am other customers in the reverse order these. Possible data rates from your mobile just wait a few minutes and it comes online... 5G Compass on your Verizon Internet Gateway ( ARC-XCI55AX ) & # x27 ; device settings & x27. Inconvenience and we & # x27 ; screen, click Check for update... Having your service back to normal by 4/12/22 my Gateway got updated remotely last night firmware! Display or not display the Wi-Fi name of your device higher frequency bands are n't able to penetrate into.... To rollout its new firmware update for your 5G Internet Gateway ( ARC-XCI55AX to... Your service back to normal by 4/12/22 been tested to optimize device performance, resolve known issues and the... Better experience down on the one they sent me was older than my original and! Lan settings on your Verizon Internet Gateway incorrect / invalid colors observed in some ).
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