You must activate your card within 45 days of the date shown on your card letter. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. trailer <<631392FB6419421FA62F3D48C19AE6CB>]/Prev 114087>> startxref 0 %%EOF 240 0 obj <>stream Our Mobile Service Centres travel across NSW. Bus services run within and between most regional centres and towns throughout NSW. SNSW means Service NSW. At this point a drop down box will appear. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. Card means your Regional seniors travel card. Yes. 2. To check the balance of your card simply click on the relevant shop local program below. Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. 2. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. Community Transport is a government-subsidised scheme available in many regional areas that supports people with limited transport options to live happy, healthy and fulfilling lives by making it easier to get around and stay socially connected. pre-booked NSW TrainLink train and coach services. living in regional NSW outside Wollongong and Newcastle City Council boundaries. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. Click on the next box. The card will work at retailers or service providers using travel-related merchant category codes. You wont need your PIN for phone or online transactions. 0000001480 00000 n The expiry is date is printed on the front of the card. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). If the line is busy, please try calling outside business hours. The regional boundaries for applicants will remain the same in 2022. Trips are usually booked and paid for via an app or over the phone. Try to spend your $250 before the card expires. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. Use tab to navigate through the menu items. Do you pick up and read a free newspaper that has been thrown on your front lawn. Fares. These documents don't need to be certified. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. The travel card is valid for 14 months from the date of issue. Click on the button above that will take you to the check balance page. 7 PDS means this product disclosure statement. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The card is making it easier and more affordable for seniors to remain connected with family and friends. Contact Service NSW for more information. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. 2. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. Please try to spend your $250 before your card expires. SeeTrip Planner help for further instructions. I want to know about your petrol distribution price regard eric. If your balance falls below $5, you have 30 days to use the remaining balance before your account is closed. Travel is one of the most significant household costs faced by seniors living across rural and regional NSW. Please allow up to 20 business days from the time of application for your card and PIN to arrive. The expiry date is available on the front of the card. Add value before you travel and tap on and off to pay your fare. Terms and Conditions means the regional seniors travel card Terms and Conditions published The regional seniors travel card program is available for a 4-year trial period (2020-2023). You may need your PIN to complete transactions at retail outlets. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. The item or service youre trying to buy costs more than your card balance. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Thankyou in advance for your reply and determination Mick. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. Your 4-digit PIN will be posted to you in a separate envelope. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. Storm and flood support . Please check the expiry date printed on the front of your card. Eligible seniors can apply for a card as follows: Services Australia Seniors Cards are issued free of charge and have no expiry. In the first box enter your card number. Select to sign in using "Card Number and 4 Digit Passcode" 4. Advertise with News of The Area today. You can use the PIN that is issued to you or choose your own. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. Help with using the Trip Planner or tell us how we can help. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. The Regional Seniors Travel Card program will be trialed over two years 2020 and 2021. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. 0000004271 00000 n Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. You can use your card for travel-related purchases Australia-wide. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. Nationals Minister for Regional Transport and Roads Sam Farraway said the initiative has injected more than $131 million into regional economies, benefitting local taxi operators and fuel stations. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. POS means point of sale. In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. For those eligible, it was available in 2020 and is again available in 2021. If your card is not activated within 45 days, it willbecancelled. You can check your balance over the phone. Governing Councillors and MTA NSW Management. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. Use your BasicsCard number and phone PIN to check your balance at any time. Call 1800 569 070 (available from mid-January 2020). Save my name, email, and website in this browser for the next time I comment. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Find out how to activate your card and manage your PIN and card balance. 0000011904 00000 n The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. The regional seniors travel card was a 2019 election commitment by the NSW Government. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Copyright Why Leave Town Pty Ltd (61 654 630 716). Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help easethe cost of travel. [ February 26, 2023 ] capitalone.com Activate My Card Online: Activate New Capital One Platinum Card news [ February 26, 2023 ] Watch Yes Network Activate : How can I watch YES Network for free? Merchant category codes are used to classify businesses by the type of goods or services they provide. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. You used your card at a retailer that was not using the appropriate merchant category code. Help with using the Trip Planner or tell us how we can help. To change or reset your PIN, contact card services and follow the prompts. NSW Seniors Cards are issued by the Department of Family and Community Services. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Find out about fares and ways to pay. Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. 1. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. https://www.nswnationals.org.au/wp-content/uploads/2019/07/NATNSW1903_REV2_ONLINE_WEB.mp4. On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia. 3. In 2020, 337,500 Regional Seniors Travel cards were issued. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. It can take up to 48 hours to show all activities and balance on the website activity statement. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Find out about Opal orbook NSW TrainLink Regional train and coach services. In the first box enter your card number. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. You can find your nearest Service NSW Service Centre location at service.nsw.gov.au. Brought to you by Balranald Incand supported by Balranald Club. Website designed and developed by Sydney Marketing Agency. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. We pay respect to traditional custodians and Elders past and present. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. Also it cant be transferred, sold or exchanged for other benefits. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. Applications will open in late January 2020. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. To find out more and apply for the Regional Seniors Travel Card, visit the Service NSW website. The card is making it easier and more affordable for seniors to remain connected with family and friends. Have your old card and pensioner or seniors card details on hand to apply. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. %PDF-1.6 % Are you having problems checking your card balance? Or download the Opal travel app or real-time transport apps to help you get around. Find out more about Taxi Transport Subsidy Scheme. Seniors will be able to apply for a total of two cards for 2020 and 2021. Applications for 2023 close on 30 November 2023. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. 0000007278 00000 n Retailers can check with their bank if theyre not sure which merchant category code they are using. Monitoring the number of cards requested to be sent to the same address. 0%md *Dbc)y31QuSI |m);D_'tyIdI -.q-nx6 +w]b4[KT@ 5^u7> b97q}IJc5mg[CO}7g You'llneed to wait 24 hours before you can use your card again. Travel to and from Sydney Airport. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. It takes around 10 business days to receive a card and PIN. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. 218 0 obj <> endobj xref Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Just ring 13 77 88 and all will be revealed. Some Seniors Cards are not accepted. 0000020823 00000 n Department of Veterans Affairs Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. Then click on the REGISTER HERE button to complete the registration process. Help us improve your experience by taking a quick survey. Eligible seniors, pensioners and concession card holders are entitled to: Pensioner Travel Vouchers are available for: For more information about NSW TrainLink fares, bookings, and terms and conditions of travel, visittransportnsw.info/regional. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. There are many transport options in regional NSW. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. Fill out the form and send a scanned copy or photo of it tothe email on the form. Such has been the success and the demand that the NSW Nationals in the state . The NSW Government is not required to pay the outstanding balance. In some areas On Demand services provide door-to-door connections. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. For example, the retailer was selling fuel under the supermarket code. Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the Illawarra. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. 0000006803 00000 n At this point a drop down box will appear. Thats more than 691,000 since the card was launched. We provide a number of tools that allow you to plan your trip. Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. 0000004157 00000 n Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. Just wondering, I am 63 years old in March . Check with local transport operators before you travel. 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