E)topic, Which of the following is an effective technique for concluding a speech? Practice is a speakers best friend. A)Avoiding direct eye contact C)all-channel network E)Hinting, In which stage of the developmental model might using the Internet be especially beneficial for shy people? A)formal outline Decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). A)Altruistic lie D)Persuasion E)Laura assumes Grandma has trouble communicating because of her age. C)illustrators Lisa is shaping the situation to fit her self-concept. Did you do something to offend them?" E)Bill wants to control Joe. B)fight C)increasing audience comprehension C)perception check D)inaccurate assumption B)A proposal for a specific plan of action to address an issue See Answer Question: 1.- Just because you reach the stage of unconscious competence in one area or with one person does not mean you will always stay there. C)Self-dialect C)Topic and audience Regard Which regarding the following statements are true about the impact of cultural awareness, cultural safety, from SOC MISC at university is Lacs (Nigeria). B)The source is not credible. D)Alex's mother asks him to clean his room and he lashes out, telling her to "shut up." Communication departments are typically the only departments that address communication apprehension explicitly, which is important as CA is related to negative academic consequences such as negative attitudes toward school, lower over-all classroom achievement, lower final course grades, and higher college attrition rates (Allen, Hunter, & Donohue, 2009). C)public distance A)Relative Which skill will be most useful for you in academic contexts? A)The way you articulate your words C)Cocultures are a lesser part of the dominant culture. E)Reliability, ________ is the process of motivating someone, through communication, to change a particular belief, attitude, or behavior. B)counterfeit question In the question-and-answer period following his speech, Will responded: "If I understood your question correctly, you are asking how I interpret the legal battle. "Data show the Earth is warming at a rapid rate." Lisa doesn't see herself as being very smart. C)Provide your audience with a memory aid. Sarah angrily replies, "If that's what you want to do, its fine by me." If someone talks about a dream or fantasy, they are not actually communicating. D)Shared activities There are multiple stages of competence that I challenge you to assess as you communicate in your daily life: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence (Hargie, 2011). While they enjoy visiting the museums and historical sites, they can't help but criticize the people and their culture. B)Listening D)65 percent A)status language B)The impressions we develop when we first meet a person never change. E)Written communication, In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk"? D)accuracy c. Communication will solve all problems. Which of the following best explains why Laura is speaking to her grandmother in this manner? A)analogy Competence obviously involves verbal and nonverbal elements, but it also applies to many situations and contexts. B)"Are you okay? You notice that the park is quite busy today. For example, a student might say that it is common sense that conflict avoidance can lead to built-up tensions that eventually hurt an interpersonal relationship. c. . C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. A)cohesiveness When we are searching for words to express an idea, we are involved in the process of __________. The CEO of a company tells her employees that "each department will be restructuring within the next 6 months." Since we communicate in many different contexts, such as interpersonal, group, intercultural, and mediated, we will discuss more specific definitions of competence in later sections of the book. C)Attractiveness User: Which of the following statements about communication is most accurate? E)Neither is credible because they are both opinions. Were all imperfect and fallible, and if we expect to be perfect communicators after studying this, then were setting ourselves up for failure. D)Making direct eye contact The content of talk must be true in order to count as communication. E)working outline, A __________ pattern organizes a speech by arranging points according to their physical location. D)Argumentum ad populum C)emergence In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. Public speaking anxiety is type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). A)correct D)First impressions are a way of stereotyping others and a means for controlling our environment. B)Laura has difficulty articulating herself using adult vocabulary. computer-mediated b. small group This problem has been solved! Take deep breaths. B)Occasion and speaker The speaker is goal-oriented and sender-focused to achieve an outcome. Cara, who will be here in an hour. C)passive aggression Communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts. D)resentment Still, he expects that he will have a horrible time. E)"We" statements. This is an example of the concept that __________. ", "I can see you're hurting right now. C)descriptive What anxieties do you have regarding communication and/or public speaking? Burgoon, J. K., Charles R. Berger, and Vincent R. Waldron, Mindfulness and Interpersonal Communication, Journal of Social Issues 56, no. The first statement is more likely uses emotive language and the second is more likely a fact. True. A)equivocating B)A tour guide leading tourists around a city While these are skill focused rather than interpersonally or culturally focused, they provide a concrete way to assess your own speaking competencies and to prepare yourself for professional speaking and listening, which is often skill driven. B)Develop a large number of possible solutions b. Bill responds to the interruption by saying, "You can care less about anything I have to say!" E)formal roles, Power that comes from respect, liking, and trust is known as __________. C)50 percent D)social distance Whether you will give your first presentation in this class next week or in two months, you may be one of many students in the introduction to communication studies course to face anxiety about communication in general or public speaking in particular. A)affect displays A)The rewards of Joe's humor outweigh the cost of his quirkiness. Culture can be best understood as __________. D)"Maybe you can spend some time with your sister while I'm away. C)"They" statements Social variables such as status and power affect competence. B)"You" statements D)Reviewing the points you made in your introduction B)deception D)culture shock D)an interaction between people who share similar characteristics A)attraction I'm sorry. E)identity management, Math is your weakest subject. If someone talks about a dream or fantasy, they are not actually communicating. E)emotion, "If we don't require people riding bikes to wear a helmet by law, then no one will wear a helmet" best demonstrates which fallacy? That being said, which of the following reasons may best explain why the team ended up with this particular outcome? C)The family playing with their dog A)"Don't worry. After all, youve spent many years explicitly and implicitly learning to communicate. E)facework, The ability to re-create another person's perspective and experience the world from the other's point of view is known as __________. C)Interaction Appearance Theory A)a group of people who share the same language and nationality B)Impromptu C)Lisa is shaping the situation to fit her self-concept. B)Equivocation Getting integrated: The NCA notes that developing communication competence in speaking and listening will help college students in academic, professional, and civic contexts. C)Intensifying stage Bodie, G. D., A Racing Heart, Rattling Knees, and Ruminative Thoughts: Defining, Explaining, and Treating Public Speaking Anxiety, Communication Education 59, no. E)Online support communities do not permit effective questioning styles. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. D)Democratic C)the language, values, beliefs, and traditions shared and learned by a group of people Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. In this instance, Will is __________. B)expect to deliver a perfect speech Which of the following statements about the symbolic nature of communication is NOT true? When we say that we create reality through communication, we mean: Which of the following statements is true about competence? Once you learn more about communication and have a vocabulary to identify concepts, you may find yourself exhibiting conscious incompetence. When you arrived you stated, "Sorry I am late, I'm a terrible navigator." C)Jargon B)evading the question D)Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. E)She was having a problem with physical noise. C)The blind area A)Pseudo listener Is it possible people could lose their own sense of self? E)The grandchildren of immigrants who no longer identify with the customs and communication of their grandparents' homeland, Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland, Individuals will be more likely to have positive intercultural attitudes and relationships if they __________. Allen, M., John E. Hunter, and William A. Donohue, Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques, Communication Education 38, no. Kacie took this to mean that Taylor had had too much to drink, whereas Julia had meant that he was very wealthy. On the line provided, write the plural form of the noun below. B)knowledge and attitude B)racist language B)the degree to which a person identifies with a group E)biological. B)an internal summary Our tendency to assume that people are telling us the truth can also lead to negative results. Recognize when it is appropriate to communicate. A)To deflect attention from your speech What communication characteristics do they have that you might want to have yourself? E)Charisma, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. E)Jeff will not go to the party and instead take his friend out to a nice dinner later in the week. E)touch, The space 4 to 12 feet away from a person is defined as __________. E)spontaneity. E)Both statements use evasive language. But many of us avoid confronting what is causing conflict in our relationships even though we know its better to talk about our problems than to let them build up. E)statistic, Alan Monroe's Motivated Sequence is an example of which speech organizing pattern? Which of the following statements is true of an instrumental style of communication? Which of the following is the best example of message competence? D)It takes longer to reveal personal information in online support groups. If a person has process competence, he or she will automatically have performative competence. Civic contexts? d. It allows us to control those around us. C)Introducing a few final points you haven't made C)self-fulfilling prophecy Moreover, Alicia is becoming depressed and is starting to dislike her life. c. Communication is influenced by ethical implications. Credibility refers to the speaker's true character and competence, notmerely to the audience's perception of the speaker. C)Post hoc, propter hoc C)have a competitive climate A)wheel network A)Accenting B)Activist E)Behavioral. C)space D)"I" statements Look the part. C)Isolate Communication makes thinking things easier people can understand each other thoughts and ideas easily, communication is the best way to make a relationship with other people. A)Either or She says she feels abandoned and lonely and needs support. C)groupthink A)Establish the importance of your topic to your audience. B)Coercion E)paraphrasing, Which types of listeners only pay attention to messages for the purpose of collecting information to attack what you have to say? To better understand this definition, lets break apart its components. C)signposts A)The open area A)10 percent The second sentence because it uses more technical jargon and bigger words, Fast or slow, small or large, smart or stupid, and short or long are examples of words of what type? Which of the following statements about speaker credibility is true? According to the Gibb categories, _________ communication focuses on the speaker's thoughts and feelings instead of judging the listener. Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. answer choices It is the ability to use language appropriately in real situations. Each person must choose between process competence and performative competence; its impossible to have both. And that already puts you ahead of most people!. The primary focus has been on competencies related to speaking and listening, and the NCA notes that developing communication competence in these areas will help people in academic, professional, and civic contexts (Morreale, Rubin, & Jones, 1998). Which type of listener only pays attention to the parts of conversation that interest him or her? I know how important your family is to you." Which of the following statements about communication competence is true? D)The source is biased. Initially, a person's motivation for communicating with people from other . In many introductory communication classes that I teach, a student usually says something like You must be really good at this stuff since you study it and have been teaching it for a while. At the same time students assume that I have a high level of communication competence, they are hard on themselves for being at the stage of conscious incompetence, where they catch themselves communicating poorly in regards to a concept we recently studied. D)What is the context? D)emphasize individual goals E)Clarity of communication, Language use can reflect a speaker's willingness to take responsibility for his or her statements. A)Initiating All these factors will either help or hinder you when you try to apply the knowledge you have learned to actual communication behaviors. Research shows that the notion that men and women communicate in dramatically different ways is _________________. B)Experimenting E)stereotypical language, _________ words have more than one correct dictionary definition. A)making a thesis statement a. A)fact C)Harmonizer Question 3 options: Communication relies heavily on symbols like words, behaviors, and messages. B)To demonstrate the credibility of your source B)intergroup anxiety B)legitimate power Want to create or adapt books like this? C)expert power C)Character Be open-minded about anothers point of view. Cooley, R. E., and Deborah A. Roach, A Conceptual Framework, in Competence in Communication: A Multidisciplinary Approach, ed. However, as your skills increase you may advance to conscious competence, meaning that you know you are communicating well in the moment, which will add to your bank of experiences to draw from in future interactions. You don't want him to have a poopy on the floor. She keeps shifting nervously back and forth. C)policy ANS: C c . Its not enough to know what good communication consists of; you must also have the motivation to reflect on and better your communication and the skills needed to do so. See the answer B)Laissez-faire To help colleges and universities develop curriculum and instruction strategies to prepare students, the NCA has defined what students should be able to do in terms of speaking and listening competencies by the time they graduate from college: These are just some of the competencies the NCA identified as important for college graduates. B)Deciding where a family should stop for dinner B)Complementing A)Extemporaneous C)Social harmony Which of the following is an accurate statement about communication? Julie's remark is an example of a __________. It's easy to stop communicating. A)brainstorming E)Manuscript, Which of the following delivery aspects would likely have the greatest impact on your facial expressions? B)prejudice D)Children of immigrants who are immersed in American culture and no longer identify with customs of their parents' homeland Today, at school, Lisa finds out that she received a high grade on her history exam. As you build a repertoire of communication knowledge based on your experiential and classroom knowledge, you will also be developing behavioral competence. She was having a problem with psychological noise. In terms of physiology, age, maturity, and ability to communicate affect competence. Kiley tells Luke, "I wish you wouldn't leave your dishes in the sink." B)vocal citations What is competent or not varies based on social and cultural context, which makes it impossible to have only one standard for what counts as communication competence (Cooley & Roach, 1984). True . E)The closed area, Communicators seek important but inherently incompatible goals throughout virtually all of their relationships. What's the problem?" c. What is the most likely explanation for Lisa's response? In order to put that commonsense knowledge to competent use, we must have a more nuanced understanding of how conflict and interpersonal communication relate and know some conflict management strategies. Therefore option A is the correct resposne. 4.1 Principles and Functions of Nonverbal Communication, 5.4 Listenable Messages and Effective Feedback, 6.1 Principles of Interpersonal Communication, 6.2 Conflict and Interpersonal Communication, 6.3 Emotions and Interpersonal Communication, 6.4 Self-Disclosure and Interpersonal Communication, 8.2 Exploring Specific Cultural Identities, 8.4 Intercultural Communication Competence, 9.2 Researching and Supporting Your Speech, 10.2 Delivery Methods and Practice Sessions, 12.1 Speaking in Personal and Civic Contexts, 14.1 Leadership and Small Group Communication, 14.3 Problem Solving and Decision Making in Groups, 15.1 Technological Advances: From the Printing Press to the iPhone, 15.2 Functions and Theories of Mass Communication, 16.3 New Media, the Self, and Relationships. Now, make sure to take out the doggie later. D)reflective response E)The man in the red suit, Your friend gave you confusing directions to a party, which caused you to be late. Patrice is not aware that she is shifting, but her classmates are. A common communication pitfall that is an obstacle on many students roads to communication competence is viewing communication as common sense.. A)affect displays Jeff does not like parties and would prefer not to go. Discuss strategies for developing communication competence. Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise. A)Persuasion E)Both statements are vague. e. Communication is not simple. B)a receiver-oriented approach However, when I do mess up, I almost always make a mental note and reflect on it.