As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. Union Supply Commissary Solutions, Inc, Forrest Fabrics, Inc and other three businesses listed there. We did not receive the $35 credit. Three licensees, including Union Supply Group, Inc and Union Supply Commissary Solutions, Inc, are associated with the address Your authorization for this session has expired. Saturday 7:00 am - 3:00 pm (CST). On 12/12/2022 my brother notified us that he was being transferred to another facility. BBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Saturday 7:00 am - 3:00 pm (CST), 2500 Regent Blvd served to you completely ad free and you will be granted access to view every profile in its entirety, even Fax: (310)603-1188 . As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. TX-QUALITY CONTROL. On Going ProgramsOur Inmate Direct sales programs offer a wide range of all our products. US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. About. After January 1, 2017, you will no longer be able to access our site unless you update your browser. links into your browser: Based On Your Shopping Cart. Union Supply Company is the provider of choice to commissary and canteen managers across the country. Union Supply Group | Correctional Facilities Divisions Click a logo to learn more. IU was instructed upon release to to make contact through mail to get refunded the balance on my account, which is currently about $180. Union Supply provides food, apparel,. Fax us your order form toll free at (888)857-6219. These programs offer all the same benefits and customization options as our Inmate Direct sales programs only during intermittent times throughout the year. Track Your Order Please enter the order number to track: The Johnson County Facility is no longer offering a family and friends package program. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. Register Here! links into your browser: Mainline inmates residing at San Quentin State Prison can now have Quarterly Package Orders placed for them online! Please note that if the inmate is considered Condemned Grade A or B orders still must be placed via phone, fax, or mail. The order was returned to union supply. Groveport, OH 43125 (Map), 444 West Ocean Blvd, Suite 1700 Box 619059 Order your package by phone toll free at (866)404-8989. We explained to Rene that this issue had already been reviewed in January and a $35 refund would be processed. Dallas, TX 75261 (Map), 3321 Toy Road, *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Note that complaint text that is displayed might not represent all complaints filed with BBB. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the UNION SUPPLY COMMISSARY SOLUTIONS, INC. | 2 followers on LinkedIn. . We told Yvette that we had been told we would be contacted once the package was returned and we were not. We would like to show you a description here but the site won't allow us. Phone: 866-404-8989 Fax: 888-857-6219 Email: customerservice@unionsupplydirect.com Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. It was created eight years, five months and two days on 21st October 2014 . Dallas, TX. At the Ca. Customer Service . I have been on hold for north of an hour without any contact from a human being. Union Supply Direct draws upon the entire range of products offered by Union Supply Company and Food Express USA to create completely customized programs. Their accounts are under my **********, see Attached document There was an issue with the credit card that was fixed easily, After it was not delivered to the inmate by the agency above I call Union supply and spoke to one of there customer service persons, and ask if they could put a trace on this package since it has never been given to the inmate. This is a multi-location business. If we had been contacted, we would have directed Union Supply to send the package to the new facility. We explained to her that according to Union Supply's Rules and Regulations, the restocking fee did not apply to our situation. Union Supply Group fills orders accurately, completely and on-time. Phone: (562)361-5730 . Holiday ProgramsOur holiday programs offer all the benefits and customization options as our Inmate Direct seasonal programs with special menu selections and services just for the holidays. Union Supply company provides the largest selection of athletic footwear, sandals, work boots, electronics, clothing and miscellaneous hard-goods in the industry. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX. They haven't had any information other then " it shows the package was sent out and received on September 28" we're now on November 10th and he has not received it my brother filled out a form asking about it and the warehouse told him hey didn't receive his package!! Free and open company data on Mississippi (US) company Union Supply Commissary Solutions, Inc. (company number 1063982) Learn how to leverage transparent company data at scale. BBB Business Profiles may not be reproduced for sales or promotional purposes. if the company chooses to hide the private information on their profile from the general public. UNION SUPPLY COMMISSARY SOLUTIONS, INC. CALIFORNIA STOCK CORPORATION - CA - GENERAL: WRITE REVIEW: Address: 2500 Regent Blvd Dallas, TX 75261: Registered Agent: Incorp Services, Inc. Filing Date: July 14, 2011: File Number: 3397445: Contact Us About The Company Profile For Union Supply Commissary Solutions, Inc. Box 619059. I purchased a pkg for an inmate and union direct supply canceled the order themselves why I don't know I've been ordering it for a year with the same card on file..I didn't know it was canceled until delivery date and his pkg wasn't shipped I tracked it and since then I've made 4 attempts to be refundedThis transpired Nov 3rd 2023 and it's now Dec 20th 2023 i just want my money refunded but they tell me something different every time I call..it's been over a month I've lost patience. This is after I have told them the issues. She apologized and said the $35 restocking fee would be refunded. Order # ECAXXXXXXX. A connection is made when two people are officers, directors, or otherwise associated with the same company. See details. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation 109, P.O. 525 total complaints in the last 3 years. Union Supply Direct creates fully customized package programs to meet our customers specifications. See insights on Union Supply including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. The company's filing status is listed as In Existence and its File Number is 0802086304 . Search job openings, see if they fit - company salaries, reviews, and more posted by Union Supply employees. Attn: Customer Service Religious Items ProgramUnion Supply Direct offers an entire catalog of religious and devotional items so that all offenders can be served by one vendor with a completely secure, transparent distribution system. Commissary Delivery Representative. Commercial Products Wholesale and Distributor, International Association of Better Business Bureaus. I bought a package when I was incarcerated but was unable to receive it so I was reimbursed with a check but wasn't able to spend that for 4 months. Terms of Use Union Supply Direct provides Family and Friends inmate package programs. Today Union Supply Group offers more than 12,000 items in secure, correctional-appropriate designs and packaging to meet the safety and security needs of the correctional industry. BBB Business Profiles are subject to change at any time. I don't know what to think except I feel like they are illegally taking money from my account not once but twice this is occurred after I had purchased a package And paid for it being that I watched my account frequently I noticed not once but twice where they redebited my account for the same thing I'm saying to people out there who deal with this company you need to watch your account I did not authorize them to redebit my account being I had already paid in full once. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX, see Attached document Catalogs are customized with only the items approved for your program. ****** checked with ******* (Property Supv.) Union Supply Commissary Solutions, Inc. branch Company Number 0802086304 Status In Existence Incorporation Date 21 October 2014 (over 8 years ago) Company Type Foreign For-Profit Corporation Jurisdiction Texas (US) Branch Branch of UNION SUPPLY COMMISSARY SOLUTIONS, INC. (California (US)) Registered Address 2301 E. Pacifica Place Rancho Dominguez Dallas, TX 75261-9059. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. Box 619059. She explained that a $35 restocking fee had been charged. Ms. Lorena Gabriel, Director of Customer Service. How BBB Processes Complaints and Reviews. Everytime I'm told it will take 10 business. Union Supply Media can create, label and ship custom CDs almost instantly with our high-speed CD writer. Hay said Union Supply provides bulk commissary items for resale and full commissary and package program services to correctional facilities nationwide at the local, state and federal level. I have purchased a guitar case on behalf of my incarcerated father. International Association of Better Business Bureaus. We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Such. .prog-end-h2 {font-size: 16px;font-weight:400;text-align: center;margin: 15px 0px 15px 0px;} BBB is here to help. We contacted customer service again and spoke with Yvette. Texas and Florida, Union Supply Group will occupy a 146,280-square-foot building at the Creekside Distribution Center at Jacksonville International . Order placed with Union Supply Direct on 11/30/2022. BBB reports on known marketplace practices. With nearly 600,000 square feet of warehouse space at our distribution centers near transportation hubs in Ohio, Nevada, and Texas. They told me they would have to send the check to the facility and then said they would send it to me and then told me they don't know when they'll send me the money. On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. I'd just like help in getting my money plus extra because of the time and emotional stress they are causing me. Reno, NV 89506 (North Valleys area) $24 an hour. Search by partial Inmate ID or partial First Name or partial Last Name. All rights reserved. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Your authorization for this session has expired. All rights reserved. In addition, BBB is here to help. Customer service is rude and disconnects call. links into your browser: Based On Your Shopping Cart. Food Express USA provides food and personal-care products to commissaries and canteens. BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. 111 complaints closed in the last 12 months. We apologize for any inconvenience. . Dallas, TX 75261-9059 (Map), 3321 Toy Road, If you are in need of enterprise level search, please consider signing up for a Bizapedia Pro Search account as described on this page. | Privacy Policy|Terms of Use. Union Supply Group Inc 2.5. To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. Food Express delivers value and quality while listening closely to each commissary manager to be sure our products meet their needs. Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. Not one email has received so much as an acknowledgement. Internet Explorer updates can be found at. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal and County correctional institutions nationwide. All rights reserved. The Registered Agent on file for this company is Incorp Services, Inc. and is located at 5716 Corsa Ave Ste 110, Westlake Village, CA 91362-7354. The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. This site is protected by reCAPTCHA and the Google. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the Union Supply Direct provides up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements.