Is this just me or for everyone on T-Mobile? The normal alternative is to verify identify with a PIN by mail. The IRS received 7.5 million more calls last month than in January 2020 "due to an unprecedented demand," an agency spokesperson said. Thank you. Search. But, we CAN put pressure on carriers like AT&T to address this. US Tax: Can I modify my state tax return after submitting? That happened to my husband and me. What Customers are Saying Previous | Next > Previous | Next > You want to remove penalties from your account. Speaking to an IRS agent is often easiest right when they open or right before they close. A copy of your last year's tax return. I did not! This line is open Monday through Friday from 7 AM to 7 PM local time. Put your zip code in the search box and the radius you're willing to travel. You don't have to deal with the IRS on your own. check is to look up your mobile phone number or send a snail-mail letter that will take 10 days to deliver (sigh). to receive guidance from our tax experts and community. This is not the IRS. I just need some type of good news right now during this Pandemic! 3. cell phone number.----------------they online response is CANNOT VERIFY YOUR MOBILE PHONE ACCOUNT. I recommend contacting your local Taxpayer Advocate. AT&T - I think you misunderstood the problem. If you are unable to verify your identity, you will not be able to use Get My Payment. My purpose of registration was to be able to get my tax transcripts online as explained here. There are a couple places that my mom's name is next to my phone number instead of my name. "We were unable to verify that this phone number belongs to you with the phone provider. Out all of that asidei am so sick and tired of every single person telling me the exact same response! You can find the office closest to you with ourTaxpayer Assistance Locatortool. I have already called every number possible duevto the COVID19 shutdown i cant speak to a live person anywhere. This is usually for walk-in service at local offices rather than additional phone hours. Can someone please call me at [REMOVED]. I then had to apply for a replacement Birth Certificate and replacement Social Security Card and as soon as i recieved them both i instantly called the MVA and scheduled an appointment with them for me to have my Maryland State ID renewed. Manual processing can cause delays, and they can be triggered by a number of factors, including errors or miscalculations on the return, or even security protocols that flag returns for ID. English not being her primary language. All I am trying to do is to receive my federal tax check and in can not yet do that until my identity is verified. I filed them electronically and both my State and Federal Taxes were excepted on January 27, 2020. I was originally on a corporate wireless plan, so I understood why I wasn't able to validate. Connect and share knowledge within a single location that is structured and easy to search. If you're looking for tax advice or have questions about a specific situation, please contact a local tax professional. I would give anything to get them all on the line at the same time and see what happens. The IRS registration presentation is at this site. You can request a new code from the login screen. Generally, your phone number determines local time rather than your location. Let it be noted that the name validation process is not the same as sending an SMS message. How to file a claim with the IRS on refund check not received, Spouse not eligible for third EIP and claiming my child for third EIP, Can't find a means of paying form 8879, Online options are broken. I tried accessing using IE and it was more responsive but still couldn't verify my identity with T-Mobile. (ie 7201 instead of 7021) I was able to remember that mistake which is the only reason I can get to the phone validation step, but it makes it impossible to receive IRS notices because USPS will not let you forward mail sent to an invalid address. Strangely, I was ABLE to verify via phone with USPS. Sorry, we're still checking this file's contents to make sure it's safe to download. How much more time does Verizon need to fix this? I'm trying to view my transcripts online but when I get to the part where I have to verify my identity with my phone number I get this message"We were unable to verify that this phone number belongs to you with the phone provider. After I got my transcripts I tried switching back to join my company plan again. Social Security numbers and birthdates of everyone on the tax return you're calling about. Do not file a second tax return or call the IRS. I switched over to personal account with Verizon, read all for forums, switched the caller ID to my personal name, and tried again. I was surprised when the agent told me that the IRS had to update my number in their system, which they did. I'm going to have to wait for the Activation Code to arrive in the mail. However, there are many other numbers for specific questions and concerns. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. We have also listed Inurl Login Php Id 1 page stats, site age, rank to make it easy for you. Same problem with text messages from IRS. Sorry, we're still checking this file's contents to make sure it's safe to download. At first l, I thought it was T-mobile issue so I called them and they turned on my short codes and everything. I also didnt file for 2018. Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. There are other ways to reach the IRS. So far, nobody has been able to offer assistance. It's taking us longer to process mailed documents including paper tax returns. To help protect taxpayers and employees, theCDC COVID-19 Facility Access Tool is available for people to self-screen for symptoms. Each time you log in to your account, we will send a security code by text message or phone call. Then, a list of local Taxpayer Assistance Centers will appear. I only recently discovered this "feature" (and wish I had discovered it sooner). This would reflect in experian although i couldn't really verify experian report and i suspect it didn't matter much once you are in the phone verification section. Trying to avoid calling the IRS? Demanding immediate payment of your tax debt. The letters are sent to youvia U.S. mail. i am curious to see if it really takes 30 days. You can't get the resolution you want when you talk with an IRS agent. The IRS's main phone number is 800-829-1040. Here are my answers: I used to have a prepaid account which I have already changed to postpaid account. Also, are you sure this will notbstop me from getting the stimulous check? Step 2: Check for a good Wi-Fi or mobile data connection Check your settings:. We need to all DEMAND action on this issue. I don't know how I am able to verify my identity for the IRS to send me my Federal Refund! If an IRS agent doesn't meet these criteria, they are not legit. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. ". Thank you for responding so fast! https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy The IRS offers only two ways to verify your identity: Only those who receive a 5071C Letter should use the verification system. rev2023.4.17.43393. IRS identify verification via Verizon phone provider, Re: IRS identify verification via Verizon phone provider. Get an extension of time to file. The consent submitted will only be used for data processing originating from this website. Just use that. I think the callerid probably doesn't matter either. Due to the recent staffing shortages and backlog at the IRS, the wait times can be significantly longer. Is your account a prepaid account? You want to apply for an offer-in-compromise or innocent spouse relief. I am the primary account holder of T-Mobile account. Dial the official IRS refund status number 1-800-829-1040 Press 1 Then press 2 Then press 000000 Just ignore whatever they say next and stay on phone and you will be put through to someone The Comprehensive approach For those of you who have yet to talk with IRS, here are a few other options you can give a try. And yet another IRS verification just failed. Syaoran - I am not a T-Mobile Employee but I could use a new job! You have a few options to validate your identity, which you should also see on the WMR site or IRS2Go app if you are expecting a refund.. IRS Letters 5071C, 5747C, 6331C or 5447C is mailed to the address provided on the tax return. There are two things your Congressman or Senator can do if youre having trouble dealing with the IRS. Threatening to call the police or immigration officials. Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address You have the option of entering your phone number and email address in the spaces provided. kaymitchell, we understand the importance of having your security notfications working, we're here to help. I meed my taxes i am a single mother going thru this Pandemic like everyone else. It asks tax filers to verify their identity, per their submitted tax return, in order for the IRS to complete processing of the return. Wheres My Refund? Again, I'm not 100% sure how the IRS verifies your identity but you can have your account reviewed to see if you have a content block by contacting us via 611 or T-Force via Facebook or Twitter. How can I have it checked? 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 What a joke. If you can't reach a live person at the IRS, you may want to make an appointment at a local Taxpayer Assistance Center Office. I am not sure if this is the issue, but support so far has refused to actually help me. Account or tax law questions: 800-829-8374; E-filing questions: 866-255-0654; Tax practitioner priority service: 866-860-4259; Overseas tax professionals: 512-416-7750; 267-941-1000 By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. ), Does T-Mobile not want to talk to the IRS? Choices. You want to appeal a tax assessment or a collection enforcement action. However, the answer to why the IRS is not answering phone calls is that they just dont have enough people. The phone number on your letter can be used only for verification purposes, not for any other tax issues. I havent received my stimulus because my taxes havent been fully processed do to the identity verification. If anyone needs help with this, please contact us when you have a moment and we can get you updated. You need to schedule an appointment. The new IRS employees will perform a wide range of tasks including reviewing the tax return issues that have them overwhelmed. Once your response is in, it will be handled in the order the IRS received it. Before calling, grab the person's death certificate and the court approval letter or IRS Form 56 (Notice Concerning Fiduciary Relationship). Step by step registration process is here. Just wait; don't enter anything. I need to verify my phone number to get transcripts ASAP??? Find expected wait times for current IRS operations and services. TheTaxpayer Advocate Serviceis a special office in the IRS that helps taxpayers who believe theyve been treated unfairly or not provided with an appropriate level of service. Hi I got rejected on returns because of a ip pin that I dont have so is there any other way to send my returns to the irs ? No I am postpaid. I recommend starting with this thread. There will Should never have been a plea dealslam dunk case that should have ended in life in prison w/o parole or the DP. 2018.08.18. I've been with T-Mobile for 10+ years with same exact number and IRS website cannot "verify my identity" with the number provided. According to the IRS, this means the agency could not determine your eligibility for a payment. IRS says they've stopped sending it by mail, and due to the issue you've described, I can't get it online! If you live in Alaska or Hawaii, you can call between 7 am and 7 pm Pacific Time. We are trying to register for access to our account with the IRS. Who can I contact for free help with certain IRS forms? That might help us get to the bottom of what's going on. The IRS verifies identity and phone # with Experian Credit reporting. Grrrr. This continues to be a nightmare. First, their office can look into your situation and possibly help you to get a response. How can I make inferences about individuals from aggregated data? Very frustrating. 2 yr. ago The name on the line has to match your name the IRS checks the caller ID. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. IS THERE SOMETHING ON THE ACCOUNT BLOCKING THEM? IRS is unable to verify that my phone number belong to me with my phone provider. The IRS website is "unable to verify my mobile number" at this time, and they have temporarily closed any mail-verification request, due to pandemic. And it shouldnt fall on the customer to try and figure out. I can not verify my identity without renewing my expired Identification Card. How Will I Be Asked to Verify My Identity? They don't ask for prepaid debit or gift cards. Commentdocument.getElementById("comment").setAttribute( "id", "a85c2d114bc5f0adc8831e1a8191df19" );document.getElementById("haad858909").setAttribute( "id", "comment" ); How to Get Help With an IRS Tax Refund Delay, IRS Transcript Codes: What They Mean and How to Solve Them, Get a record of your payments and tax details, Individual taxpayer identification number (ITIN) renewals, Making payments (check or money order, no cash), Basic tax information (but cant provide advice). It is not at all solved!!!! Our government agencies are so far behind times. tool. When you register for an IRS account, we will send a one-time activation code to your mobile phone number. This is the fastest way to reach a real person at the IRS. To expedite the process when calling, you must have: Your 5071C letter, 5747C letter, 5447C letter, or 6331C letter The Form 1040-series tax return for the year shown on the letter Note: A Form W-2 or 1099 is not tax return Any other prior year tax return, if you filed one Any supporting W-2s, 1099s, Schedule C, Schedule F, etc. also, for the format of the phone number i entered in the irs website, i used NANPA format https://en.wikipedia.org/wiki/North_American_Numbering_PlanNPA-NXX-xxxx. Since IRS doesn't mail the transcript anymore, we have to get it online. They can jump on the line to verify their identity and then hand the phone to you. The thing is, the name in your account needs to be exactly(even including case) as your last tax return form. Checked that one too. Scan this QR code to download the app now. what was the options that you used when calling 800 829 1040 and get an actual person on the line? Do you know how messed up that is knowing there's absolutely notjing else to do but sit around amd wait and hope and pray all of this mess ends so i can finally make another appointment to verify my identity to the IRS face to face! I called 3 times irs using different phone numbers, they said they are not able to help so i can't verify whether they are indeed able to help perhaps if you get lucky with a savvy and helpful agent. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . Have a copy of the 5071C letter you received and a copy of the tax return for the tax year shown in the letter. T-mobile tech support on the phone keep focusing on issues on my end. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. You can create an online IRS account. Received the IRS text. Free Tax Return Help Available I have credit monitoring accounts with Experian and TransUnion, so I doubt that is the solve. Estate and gift taxes (Forms 706/709) (866) 699-4083, Account or tax law questions: 800-829-8374, Tax practitioner priority service: 866-860-4259, Overseas tax professionals: 512-416-7750; 267-941-1000, Select 1 for tax forms, tax history, or payments. I have an iPhone 8; is this behavior somehow related to Apple? I then went back to the IRS website, and the problem was not solved. Were processing all mail in the order we receive it. It allowed me to createan account. Or you can contact a tax professional. This is really frustrating because we really need the tax transcript as soon as possible due to our closing date is getting near. WHATS UP WITH THAT? The big issue is the online IRS form does not have a place to enter the middle initial. If so, banks and other agencies can't be used to verify your identify with prepaid accounts. Making statements based on opinion; back them up with references or personal experience. Then, you won't forget anything once you get a live IRS agent on the phone. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. You may not have known the following services are available online. If you cannot complete this step, click on "Verify your address by mail instead.". Yes i understand that. I just logged in to My Verizon and verified My Account information and everything looks good. If your identity verification attempt was unsuccessful, it means that the information you provided did not match the authoritative sources we use for verification. The IRS uses info from the return to verify your identity. The IRS also has specific phone numbers for tax professionals. If you're calling the IRS about a deceased person, you need court approval or the IRS form for estate executors. To report that your W2 or 1099-R was lost, incorrect, or not received. I don't recall asking short codes to be blocked. You may have answered security questions incorrectly. Now tell me where the right in that is???? To get your AGI quickly, order a tax transcriptonline or access your Online Account. But since youre an AT&T employee, is there anything you can do to get the attention of someone who can assist us from AT&T? enter this information. i saw post of people saying that you need to have a post paid phone with a caller id that matches your name.