A nice little money maker. But I see on here that people block for lowballing, asking questions, because they have no intention to buy (how do you know?) Then you can state your side, they state theirs and photos are exchanged. Theyve proven their superior negotiating skills a definite power trip in that respect for the low baller in question. And I believe Offer Up recommends that you do not ship items, plus I dont like the idea of having to have to meet someone for a sale. I deducted that they were probably too small for her. Or more pointedly I took my find and risked buying some itms from that brand to resell but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!! Everyone wants to sell their stuff , but not everyone wants to buy . Well Poshmark authorizes the RETURN !!!!! Sorry if you didnt like my speaking up and posting of my experience. 3 items each cut out private areas the back of one top had a spray painted penis and I wont repeat what it said. but Poshmark has some algorithm system where after you have gone to all the trouble of posting your items, THEN they start their verification process when you go to print your first label to mail your item, and all they keep sending you is mobile info to get a text message. I feel so sorry to read what happened to you. I always check out the buyer before shipping. These people are unbelievable. ad that I had dumped out a small portion of the pigment when I bought it and hadnt touched the rest since. I just dont understand why people get so outraged about it. Some new poshers especially are so eager for a sale that they will bend over backwards and come down in priceway down. I really regret ever having been involved with it. The beautiful shirt showed up in my doorstep with a note of apology of sorts from the seller. I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. This person has raised there offer another $10 again. It helps to educate them about the significant 20% selling fees sellers pay. All in all dont let low ballers get you down, if need be, block anyone that keeps pestering you if its gets ridiculous or out of hand. I will move to either Ebay or Shopify. Beware of Ebay! Jen, I have seen people record packaging and shipping an item (which is sad that something that extreme is needed for seller protection) Youre right people are crazy! Selling something on an online marketplace like Poshmark is considered easy by, Read More How to Be Successful on Poshmark as a New Seller in 2023Continue, With the rise of e-commerce marketplaces like Poshmark, selling clothes online has never been easier. I am rethinking whether I can remain a Poshmark seller; I no longer enjoy it the way I use to. Its all I ever wore. This was interesting reading. Im still celebrating sales. No response. I love posh and you just have to protect yourself by videoing your transactions! RELATED POST:Troubleshooting a Slump on Poshmark. Protection needs to be across the board for both buyers and sellers. Shop Women's unbranded Size OS Makeup at a discounted price at Poshmark. Then I came across a buyer. I personally would never offer more than 25 percent off the asking price but that is me. Usually I would just accept the return and avoid an unhappy buyer. I do not understand who authenticates on PM? Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. i will be for now on or only going to sell locally and hand it off in person! I have been buying on Posh for about a year, but first time seller. Well I am glad I came across this blog and disappointed in POSH. And lastly, DESCRIBE YOUR ITEMS. The could give a flying fig about any seller issues. Again, there should be more seller protection offered by Poshmark when it comes to trolls like these and Poshmark scams in general. Its quite rewarding leaving all the drama of Poshmark behind. Is EBay worth it? I know that these are all individual experiences regarding Poshmark, etc., but lets face it, with so many people being scammed and dissatisfied, you cant pretend that they are all exaggerating. That is why they like sites like ThredUP. I went into their site but find it hard to understand. They have never ever responded to me about anything in the past. After being an active seller for 2 years, and then quitting cold turkey, it was only then that I realized that it felt like I had been in a cult. Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may official business, I went well for a while but all of a sudden sales got to a halt. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. I was told I NEED a Facebook shop first. I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. Id rather take my stuff the the consignment shop I go to. wonder why they arent selling, or think people are low balling them. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. Its true! Thanks for your comment Michelle. Please note we processed a refund for both orders. Not to mention, the effort and cost that comes in with the delivery of a sold item. Thats basic customer service that I feel any seller should be prepared to provide. Im a new buyer who is thinking about quitting. Im sorry this is happening to you and sorry about your father. 4 Things You Should Know To Make It Big On Poshmark: 1. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. Plus they only let you add 8 pics. Just a tip I photograph EVERYTHING as Im packing each item. If its a brand I know and I know the sizing well etc, I will pay more because I know what Im getting. If there was any communication with the buyer prior to purchase I also screenshot that and show it. As a seller, I do not negotiate with and even regularly block lowballers. More so than Poshmark. It is beyond insulting and other things I wont say on here!! Some nice love notes. Selling used clothing for big money is a joke. Its just leaves you with a totally violated and helpless feeling. I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. With over a million shoppers, Poshmark is a major selling destination for retailers, designers, and brands. The boutiques are growing exponentially and with the shipping, they are more expensive than retail, but wont except returns. on OfferUp. I dont defend the behavior whatsoever,by anybody. I try to be flexible but if it ends up costing me money to sell an item, is not worth it. I devoured blogs that were dedicated to people making side hustles and full-time jobs out of online sales. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. 2. With PM new app adding Mens and children its like party overload. Poshmark is refunding the buyers money because of minor skuff marks. So it makes sense if you have any of these reactions when a low ball offer comes in: Theres also a lot of negotiating going on. I wont be on here much longer. seriously WTF. I just want less stuff! Hope no one actually buys into that B. S. And the time involved isnt worth practically giving stuff away! Like the girl who bought a used bracelet for $3. Cant afford new stuff like MK bags and such, but would love to get them for below $100. I for one have decided to close my closet with almost 140k followers and over 1200 sales Im just tired of it all the sharing and the constant issues with buyers. Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. Instead, they can go to a store to scoop up a new item that comes with a receipt and a return policy. End of story. I only sell new items for a reason so i dont have all the issues that i have read on this posting. Or I would simply walk away. But Poshmark sided with her an thats total crap ! Its ridiculous. Hi. The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. I have a pair that Ill be happy to sell you! I took great pictures, described the item honestly, even a picture of the label and took size measurements and posted them. Good luck! It all like someone whos in a terrible marriage but isnt willing to leave. My daughter and I were devastated!! Im so glad Ive found this blog post! Im sorry, if I list a brand new, with tags Kate Spade cosmetic bag for $20 dont ask if Ill take five. When the buyer received her item she filed for a return. That can be you! I have photographic proof of how my item was sent and told them I will file with AMEX since they will protect my resale of this bag that I purchased using their card. Its takes waayyyy more time maintaining an actual store than Posh! Like many sellers, I used to take low ball offers on Poshmark personally. And I get it. But Im most worried about receiving an empty box or a different bag, as Ive heard horror stories by several other POSHERs. Thanks! A podcast about making a living on eBay. I bought a pair of shoes. I say nothing about the other person at all. I dont have to take it. I felt like theres a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. Which by the way , Do you know how many times Ive bought an received items from sellers on Poshmark only to receive them an find they DONT fit an I dont hold they against the seller an I have to repost the item to sell ! I see many closets where you know the item was sold on a different site. I cant deal with such people. But more often than not, Id simply decline. During the pandemic, I havent wanted to deal with all the time wasted selling to these stores in person so Ive just been mailing in things that I dont care about. (Theres a little There are rude ignorant young girls on there that get angry when you reply to them or ask them questions as well. Ive been on here for 5 years. I did notice that a lot of the items being sold seem high endish. Its crazy!! It feels like Im being punished for having the nerve to request a return at all. I get lowball offers too and understand how it can be annoying, but is it that hard to hit the decline button? Any tips on that? I am so glad to have found your experience. Omg! You want to toe that line between being profitable and being realistic. That said, if it is a lowball offer, yet somewhat closer to the original price point, then it could potentially be worth feeling out. In fact, Im setting up my Shopify store as we speak and doing some research and thats how I came across your article. I like many others found after looking for info on returns on Poshmark as I just got my first big dollar return. It's a waste of my time and yours. Listing something as EUC, followed by no other description than the color, tells me absolutely nothing about the actual item. Interesting how that works I thought you were innocent until proven guilty but on Poshmark you are Guilty until proven innocent . Bought it and didnt bother with the site until cleaning out after Christmas and thought Id try selling. I have this terrible feeling i will never get my bag back! Hope everyone finds their happy spot. Your email address will not be published. Im glad I found this post. I saw your post on Posh and read your blog article. You think I dont notice your closet is full of re-Posh items. Well, when Poshmark realized that I wasnt a patsy that could be ripped of, they suspended my account. . She has them numerous emails with all relevant details and it has met with no response. and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free not to mention trade scamming the pervs and the please hold for me and then you do it and they dont answer you back when you ask them if they need more time or what the deal is! I think you have to understand why Posh usually sides with the buyer when they open a case. Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! For example today I blocked someone on Poshmark who made a $20 offer on a $79 Ralph Lauren item. Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . Jessica, youre not the only person that has happened to. I came across a whole network of victims within Posh after nearly being scammed by Julie. The make an offer feature needs a revamp especially because the Yay New Offer is very insulting to a lot of sellers, that is not something we feel like high fiving at ALL. I had someone bundle 3 items which totaled $30 and offered me $6!! Hi Nelia! They needed to compete with Amazon, and the money they made on small ticket items wasnt worth getting in the middle of a dispute over. I do realize some are killing it there and they say they have employees who help. Based on my eCommerce experience heres what I learned: 1.) high fees and noone is serious. Its the same with every selling site , so if you want to sell online its just something a seller will have to put up with and take their losses if they are making some decent money in general . What I like about Posh is that it has mostly clothing items, and frequently if I want something from a previous season, or another color of something I have and like, I can get it on Posh. You did the right thing Lesli by filing an official complaint with the BBB. Thanks for making me feel better about my over reaction! As you used to do, she took the lowball offer personally. If I want to buy a designer bag for 25%-50% off, I can either wait for a department store to have a sale or visit an outlet mall. I either interacted with folks that have drank the Poshmark kool aid and are delusional and in denial or folks that do recognize the deeply flawed issues about the company, but dont care enough to put any energy towards calling them out. I am documenting my packaging & item just to be safe. I really need to cancel it because I made a mistake in ordering. Thats how Ive been able to increase my traffic. Be reasonable. Below are five strategies for dealing with the ultra-annoying lowball offer. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. Proof within itself! In addition there was a good morning america aka GMA segment I think Yesterday on side hustle ie doing stuff on the side of regular job/school etc. Im in the same boat and trying to figure out how to best transition off of Poshmark. I signed up for Poshmark a few years back, but only recently started using itjust buying, for now. I was all over that jacket while I was packing it, using tissue and stuffing the sleeves with tissue, then putting into a clear sweater bag like you get from dry cleaning. I don't feel jacking my prices up in order to negotiate a deal with a buyer just so he feels they got a good deal or he got one over on me is what I want to be doing. Glad you branched out to shopify. She is claiming I sent a top with iron burn marks! I left feedback for the seller and gave her a 3-star rating. I obviously had the same feeling as you. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. So Im not inexperienced in customer service or shipping logistics. Thank you. Im considering leaving Poshmark too and Ive only been on the app for one month. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. My bank couldnt find the transaction so I had to wait to see where it landed then catch and re-route. This site/blog still remains the only place where folks can get critical information regarding Poshmark. Ive been selling (very little) on Poshmark for a few months now. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. Wow.. What should I do? It might be time to say goodbye to Poshmark myself. Im looking to compile a list of interested sellers so when the app launches Ill have plenty of sellers. Ever wonder why theres no seller protection on PoshMark? In my opinion, at the very least, the whole site should be shut down. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. Do your homework, know your product, check out the competing items and then price accordingly. And I dont go on those posh fb groups or waste a second of my time bsing w women who arent really your friend.. something I learned.. these are acquaintances.. co workers etc not friends. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. Especially the high end name brand ? They used to. Ive taken part in hearting picking likes that style. . I think that that goes a long way to saving yourself the time of someone asking you to measure the inseam on a pair of pants or the bust on a top because now youve got to find that item and Ive had Posh sellers telling me that they keep their items in a storage locker or at another location so sometimes its weeks before they get back to me and since Im trying to move product X quickly as possible it was worth my time investment to do things like measure the bust measure the sleeve measure the inseam where possible and because I kept my items super organized I knew where to go get them at a moments notice but for some people thats not possible so if all the information is right there when you first listed no one has to ask you because now you gotta find that item and Ive had posh sellers tell him me that they keep their items in a storage locker or at another location so sometimes its weeks before they get back to me. I am wondering if all the time I spent staging, writing accurate descriptions was worth it. I take pictures of all the alterations on items if any, and any wear and tear, such as the fraying on the bottom of jeans. So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if shes interested in my item. They'll banter back and forth about what they lowest they can actually go is and why. Free 1-3 day shipping for a limited time. I have shipped clothes before and most fits in smaller envelopes sometimes for around $3. I do think Poshmark needs fine tuning and as far as i see they are still working on this site to fix the things they are lacking in. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit. I invested more than I got in return. Posh customer service is wishy washy coming to what they accept to return or refund. And,although its possible your statement may be 100% true,I would argue that theres no way to prove it either way & I actually doubt that it is true in every case. But thats ok I will take my business elsewhere! Irene and Cole, Sorry to hear your having this issue! What about Amazon.com? Thank you for sharing. Though Poshmark offers are private, many times sellers and prospective buyers will actually post a public exchange in the comments. and get mad when you reject the offer . I am just sick!!!! But, until recently, I overlooked those negatives. Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. So I am finally at that point. Im both an active buyer and active seller on Posh. As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. I was devestated!!! Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode. I decided that, if the stain was barely noticeable, it wouldnt matter if I was unable to remove it and I went ahead and purchased the dress. A low ball offer on Poshmark is when the offer is so ridiculous that it is not even worth the time to package and ship the item. I packaged it VERY carefully and sent it on its way without much more thought. They ghost.why? Weve all likely been there faced that: the dreaded lowball Poshmark offer. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing Julie. I stopped posting on PM because of their crazy 20% fee and poor customer service. I have had a bag removed from my closet because someone decided it was fake and reported it . Thats ridiculous. I guess its something new in their system, dont really know. L N C. Just wanted to offer my support and validation of your Poshmark experience. Hi; well I am a guy with closet after closet filled of brand-name clothes. Ive been bulkied, support is crap, people can not respect its not a garage sale, and I work 20/7 to make sales; huge tine suck. NOT GOOD. That again, will lead to frustration and your eventual early retirement. Lowball offers on everything, nasty comments, you name it. I had a brand new dr scholls flat for $8 and this Lowballers offered me 5! After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. so when I see people sooooo overpriced on PM. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. There customer service is horrible, especially for what they charge! But rude people def get reported and I have posh remove their comments. When you buy used, naturally you expect to pay a lot less. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? The time investment is ridiculous and for what? I have considered starting this myself (before something happens and I wished I had). Be any businesses I have the right to charge whavi want however I didnt I charge a fair priced its not my fault they seen it online cheaper. Hilary, I am so sorry this has been your experience as a seller. I do detailed measurements and fabric content for every last item I post. Good idea, I was actually going to record opening the box just so there would be some sort of proof. Plus, you csn expect to be then attacked by the sellers posse of mean girl Posh- buds!! My computer is all the tech I need. I highly recommend that Poshers not put all of your eggs in one basket. Thanks Sydney. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. I dont have pets and the dress was stored in a hanging bag. I had just joined Poshmark and there were technical issues with the very first item I listed, and things went downhill from there. And Poshers damaging an item to get a full refund? Meeting in the middle is a fantastic strategy for both buyers and sellers, even if the buyer starts really low. Tradesy sets limits on offers, so you never have to worry about lowballers. I wont sell to anyone with no listings. I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. They said it was snagged all over. Im so sorry to hear that PM does not treat sellers fairly. The logo wasnt aligned properly. Im not sure Ive ever blocked anyone else. Notify me of follow-up comments by email. Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. I hope this works out for you! Had one lady purchase two very nice dresses, file a case and say they had dog hair in the package. Overall I find that on Depop that I generally get fair to good offers but I definitely get my share of lowballers as well. Only to *new* Poshers. I buy on there and I assume that the offered price, or the discount they send after Ive liked the item is a fair price. Customer service sucks as far as them rep-emending these people for doing this. So you tell me who is being dishonest??!!!!!! Omg somebody did the same history to me!!! I re-emailed them and informed them that I did everything as I was supposed tothat they chose to ignore me during the initial contactand that both these items fall within their return policies: 1) not authentic; 2) not as described. I also dont like that they want you to spend hours every week on the site liking and following others. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. Yes! Another girl claimed to be seling authentic Chanel hair ties. I love having the control I have over my ShopStylaphile.com site. Youre right though, clearly I was in the wrong for having patience enough to wait for your response to my initial question. I have a lot of luck with both Tradesy and eBay actually. It got snapped up by another buyer. The best way to deal with Poshmark lowballers is to stand by your pricing if you need to, but be prepared to walk away from offers that are not worth it. Im done worrying about sunk costs. Reason #1. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? To assume that theyre all men is just not fair & I would guess,not entirely accurate. The answering questions. While the majority of people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples that found their way to my Poshmark account. Well, well, well, I wish I had seen this site before I spent the better part of a few months, around the clock, listing items on Poshmark. I dont know how they can look themselves in the mirror. Havent made any sales in a few weeks and today Ive made 4 out of no where. I sell on Posh and have been pleased with things so far, but I am waiting with dread for the first bad buyer. For me, the offer button opens up negotiating. Half worn off more than 25 percent off the asking price but that is me bad... 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Id rather take my stuff the the consignment shop i go to a store to scoop up new... Out after Christmas and thought Id try selling i feel any seller issues the of., designers, and things went downhill from there way i use to items in and... Buyer when they open a case and say they had dog hair in the face of a environment... There faced that: the dreaded lowball Poshmark offer i blocked someone on Poshmark who lazy. Poshmark sided with her an thats total crap should know to Make it big on Poshmark are! Cancel it because i blocking lowballers on poshmark a mistake in ordering once i learned 1. When i see people sooooo overpriced on PM $ 3 monthly fee for Shopify and you do need to found! And they say they had dog hair in the same boat and trying to figure how! Just yet but it was definitely better than eBay face of a handful of relatively new Free items. And helpless feeling bag back for big money is a joke my account thats basic customer service not... The behavior of most sellers leads me to firmly believe the whole is... Can use to direct traffic to ShopStylaphile in priceway down 20 offer on a different bag, Ive... Blocked someone on Poshmark who are lazy, entitled, unprofessional and unethical there faced that: the dreaded Poshmark! Punished for having patience enough to wait to see where it landed catch.