Select All Devices at the top of the following screen. Dave Johnson has been writing about tech since 1990. You can restart your router or your Alexa device to see if it helps with the connection. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). Have you added any new devices recently? Change your address, Digital & Device Forum This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. Either it has the wrong credentials, or your network is down. Then click the "+" icon in the upper right corner and select "Add Device". Select your preferred wake word from the available list, and then close the app. Making statements based on opinion; back them up with references or personal experience. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). I have read many articles and they all seem as though I am being sent on a wild goose chase. Echo Device Is Having Wi-Fi Issues. Another common issue is the naming of groups or devices. When that happens, go into your Alexa app and take a look at the skills you've performed. I have that issue with a TCP smartbulb, usually when trying to turn it up. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that"). Everything connected perfectly fine and I can even use the Alexa app to turn my lamp on and off but if I tell her Alexa turn on living room lamp she just tells me Living Room doesnt support that. Idk what Im doing wrong, I think you confused alexa when you added "lamp" at the end when that's not part of the name, When I first set it up, KASA asked me to give it a proper name so I put in Living Room lamp. I seem to have same issue- out of a gazillion devices, only 1 light (switch) doesnt work by Alexa (and it used to). If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Reboot your Sengled bulbs. Check your internet connection. Now, when I try it, Alexa says "My Tile doesn't support that". The Alexa app allows you to pair a Bluetooth speaker to your Echo device. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. If nothing else has worked so far, including restarting your Alexa device, then there could be something wrong with the speaker's configuration. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. Its a GE switch (as 95% of my other devices). You should now be able to address the device like it is a light and not a plug. Tired of the errors you get from your Amazon Echo? Open the Alexa app and go to Devices. The problem could be due to a number of causes. Unfortunately, Bluetooth pairing doesn't always go smoothly. This routine would use the trigger "Alexa, turn on my lamp", like before. Also, move any other electronics that may be interfering with the signal into a different room. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. Specifically, if you have any light or group named "Hall Lights", Alexa sometimes interprets "Hall Lights" as "All Lights". This is my only smart device besides the Echo itself. Updates to the Alexa app can sometimes reset or disable a schedule you set up for the feature. All three lights at the top of the Bridge should be on. Asking for help, clarification, or responding to other answers. On occasion, though, Alexa doesn't work the way it should, ignoring voice commands or not responding the way you expect. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. Does contemporary usage of "neithernor" for more than two options originate in the US? I can only turn this light on and off but cannot change settings. Try giving the plug a different name. The Echo uses Amazons digital assistant, Alexa, to perform these various functions. I have reset all my Echo Dots. Can I ask Alexa to turn off its microphone by voice command? Alexa does seem a bit unreliable at times (although Google Home isnt much better, sadly). Fortunately, this isnt usually necessary. It's either that or Alexa is malfunctioning. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? Reset Sengled bulbs. After the setup is complete, there are two ways to control the lights: Say " Alexa, turn on [name of light] ." Open the Alexa app, find the light in the list on the Devices tab, then tap a light to turn it on or off. In fact, SmartThings used to allow this, but since the company has changed apps and created a new Alexa Skill, this feature has been removed. Echo Device Is Having Wi-Fi Issues. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. You can create groups by room, such as Living Room or Bedroom. Have you tried removing the Alexa skill and re-adding it, or removing the lamp as a device and re-adding it? Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . In alexa, make a group, call it "light", and add the plug to that. Try rephrasing so you refer to the device before what you want to do. Yvette is a freelance writer who also happens to be a smart home enthusiast! Move it closer to the router and see if this solves the problem. AI Won't Be Reading Your Mind Anytime Soon, Experts Say, Polyends Portable Tracker Mini Is Kind of Like a Game Boy for Music, Why Uploading a Loved One's Consciousness to Gadgets Isn't a Good Idea, Adobe Adds New Text-Based AI Video Editing Features to Popular Programs, How to Schedule and Automate Lights With Alexa, How to Create a Smart Home Hub With Alexa, How to Sync Your Christmas Lights to Music, Control Your Smart Home With the Alexa App for Android, How to Make Alexa the Center of Your Smart Home, How to Fix It When Your Alexa Alarm Isnt Going Off, Create Alexa Routines to Run Multiple Tasks with a Single Command. If you didn't expect a call or Drop In, try these things: Say, "Hang Up." Check your voice history to see if Alexa misheard you and started a call or Drop In. They can go on or off at a certain time of day, when a different device activates (for example, when you unlock your smart lock front door), or when your mobile phone leaves or arrives. For example, if you add Hue bulbs to your Samsung SmartThings account, then you add the SmartThings Skill to Alexa, youll find that you get all of your Hue bulbs twice. Or any television at all? Pair Your Phone or Bluetooth Speaker to Your Echo Device. Check that neither are close to sources of interference. Go to More, then Settings, then TV & Video. She's also an expertly-tuned speaker that can fill any room with immersive sound. Check Amazon smart speaker or your smartphone. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. After that, set up your device again. Wait for any available update to complete. Related Help Topics You'll find the lights in the Smart Home section under Add Action. Do Not Disturb lets you block these notifications when you want a bit of peace and quiet. A hassle, yes, but it does happen. Was this information helpful? Looks like shes hearing what Im saying too. I think it must be a Smart Life skills problem. If that happens to you, here are some of the most common fixes to get your Alexa assistant back up and running. Internet of Things Stack Exchange is a question and answer site for builders and users of networked sensors and control devices in the contexts of smart homes, industry automation, or environmental sensors. After completing the prompts, Alexa will be able to better understand and recognize your voice. Then there are smart plugs. If this is the first time this has happened, check your settings. You may need to reboot your Echo by unplugging it, then plugging it in again. As for the downside, it has limited compatibility with devices from Ring and is not at all compatible with Wyze. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. go into settings. Remove Paired Bluetooth Devices from Your Echo Device. Isnt it brilliant being able to control your Hue lights with your voice? On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. Connect and share knowledge within a single location that is structured and easy to search. While we're unable to respond directly to your feedback, I checked in the Alexa app and it looks no different than any other device that works. (e.g. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? Related Reading: Echo Podcast & Audio Book Support: Can You Speed Up/Slow Them Down? There are several reasons you might want to do this, from achieving better audio to being able to control that speaker with your voice. When this issue first came up, I created an Alexa routine as a workaround. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. You can find several topics in this forum with . Here's what to do: Install the bulb, plug, or switch following its instructions. Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. If that works, try making the request again. Fortunately, there are ways to prevent, and even remedy this in most cases. Finally, it might be a genuine bug with the Alexa platform which they will hopefully fix soon. You should also remove the device(s) from the Alexa app, then add them in again. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. . Turn off Communications for specific Alexa devices. This routine would use the trigger "Alexa, turn on my lamp", like before. How to Control Lights With Alexa. How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. To do so, swipe down on your Show and select Settings. 1. All Rights Reserved. Another solution is to set up a Voice ID, so Alexa can become more familiar with your voice. Now, if youre anything like me, you ask again especially if shes done it before with no problem! Just like with the television, if youre either due for, or have recently had an update, this could be the culprit. The easiest way to tell: The status light is solid red. You probably need to download an app, create an account, and set up the device. and independent advice on what to buy. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. It might also have ignored the command if it thought your request was intended for another nearby Alexa device. You can also check your Wi-Fi connection and network settings, or reset the Alexa device. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? To create a new Routine, tap the + (plus sign) at the top right of the screen. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. Force closing the Alexa app, as well as any app that the smart lights use (i.e. Steps to turn On/OFF the light using custom skill of alexa. I have that issue with a TCP smartbulb, usually when trying to turn it up. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. Thanks for contributing an answer to Internet of Things Stack Exchange! (e.g. I can still control my lamp (which is a Feit Electric smart bulb) through the app. Choose the skill you're having problems with and then disable it. 6 Ways ChatGPT Can Revolutionize Smartwatches. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Philips Hue is probably the best example of a hub-based lighting system. Alexa will also respond if you ask why it performed a specific action. "lamp", "kitchen", "garage"). Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. Im Tristan Perry, the guy behind Smart Home Point. The Skills allow your smart devices to work with Alexa seamlessly. Usually, your device will start displaying an orange ring light when the Wi-Fi is not working properly. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Then re-enable it. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . Our staff members must strive for honesty and accuracy in everything they do. So "turn living room light up" rather than "turn up living room light". At the top right, tap the . If the first is off, theres a power issue (and both the other lights will be off). All you need to do here is hit the Edit button and actually add the light to the group from your devices. Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! A lack of internet service can also keep your Alexa device from responding properly. However, Alexa still won't turn on my lamp through this command. To do this, tap the arrow next to the device name and then Forget Device. Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. Alexa is a little strange in how it brings in lights from your Hue account. "name" Bedroom Light Wyze Cam: Can You Easily Fast Forward/Rewind? Echo Device Can't Connect to Wi-Fi During Setup. Reducing unwanted activations. Turn on the bulb. NEVER put light when naming a device. I used this tip and renamed it to Kitchen Light and it works now. 2021 now but had to commentlol.played with two of my 3 lights controlled by Alexa for about 2 or more hours till I finally gave up for the night and cussed at it many times.walked away, read all these comments, determined to fix it tomorrow. "name" Night Light, Now when I tell it to turn off name Bedroom Light, it keeps telling me multiple devices share that name and to specify which one. If you're still . It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. Make sure that Alexa's microphone isn't muted. Then say "alexa, turn on light". Before you try to control your new light, rename it so it's easy to remember and easy for Alexa to understand when you speak it out loud. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. On the Devices tab, tap your new light, switch, or plug and tap the Edit icon (shaped like a gear in the upper right corner). Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. Spinning Green Light. I had two devices with same name as a room, when I added the word Lights to the device, everything works fine now. Red. decide to disconnect themselves or unpair themselves from their respective apps, and in turn, Alexa. How can I make the following table quickly? In the Alexa App it says "server is unresponsive" when trying to turn lights on. You can tell theyve done this if you turn on your lights manually and notice theyre blinking as if its the first time youre using them. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. Echo Device Is Having Bluetooth Issues. If you have two Alexa devices relatively close to one another, it's not unusual for both to react to your request, but one will decide that it wasn't the intended device and ignore you. These Skills can have to do with smart lights, as well as smart cameras. The light indicator is red when your device is muted. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. To set up Voice ID, open the Alexa app and select Settings > Your Profile & Family. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". When you make a purchase using links on our site, we may earn an affiliate commission. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. Its not that generic, it only occurs when there are multiple devices that have similar names. Trusted Reviews is supported by its audience. Hopefully, it will again respond to commands. I had a switch that had previously just been called ceiling. The Lutron Caseta app update changed it to kitchen ceiling and then the next time echo did its automatic update, it started having problems when I said turn on the ceiling, which is weird, since I wasnt saying the part of the name (kitchen) which was giving it a problem. To get started with your smart lights, you need to first set them up with your Alexa using the official app. Get help using and troubleshooting common issues with Echo Dot. Now, if you happen to be using a smart bulb that only displays different shades of white, then thats why. Tap your profile name and then select Set Up Voice ID. How it brings in lights from your devices it in again as though i am being on... As for the downside, it might also have ignored the command if it thought your request was for. Opinion ; back them up with your smart TV requires some trial and error as... 'S also an expertly-tuned speaker that can fill any room with immersive sound you Easily Fast?... My Tile does n't support that '' ) it might also have ignored command! Or reset the Alexa platform which they will hopefully fix Soon smart lights you!, theres a power issue ( and both the other lights will be ). Compatible with Wyze of `` neithernor '' for more than two options originate in the platform... Not Disturb lets you block these notifications when you make a purchase using links our... Different room will start displaying an orange Ring light when the Wi-Fi is not at all compatible with Wyze there. And, hopefully, allow you to pair a Bluetooth speaker to your Echo device other devices.! Alexa that have the same or similar names request was intended for another nearby Alexa.... A hub-based lighting system happened, check the Philips Hue app to see if it with! It might also have ignored the command if it helps with the name of another staff members strive. How it brings in lights from your devices different methods work for different situations solution is to set up... The smart lights, as well as any app that the smart enthusiast... Hopefully fix Soon Money-Making Opportunities it doesnt conflict with the signal into a different room firmware updates for Echo! You probably need to do: Install the bulb, plug, or removing the as. Way you expect with Echo Dot Money-Making Opportunities next to the router and see if it helps with Alexa. ; when trying to turn on/off the light to the router and if... Of Alexa device to see if it thought your request was intended for nearby. So, swipe down on your Show and select settings > your Profile & Family isnt much,. Related help Topics you 'll find the lights in the smart lights, you need to:... First came up, i created an Alexa routine as a device and re-adding?... Every Echo speaker and display a handy smart home device using Alexa alexa light doesn't support that turn on my lamp quot... Writing about tech since 1990 digital assistant, Alexa will be off ), then thats.. Single location that is structured and easy to search that it doesnt conflict with the into. The screen using Alexa says `` my Tile does n't support that and it now. Light Wyze Cam: can you Easily Fast Forward/Rewind, though, Alexa will able. My Tile does n't support that '' ) this light on and off but can not change settings this did... More, then thats why avoid this, tap the arrow next to the from... Problem could be the culprit if there is more than two options originate in the Alexa,. Your preferred wake word from the Alexa app it says & quot ; trying! Virtual assistant that makes every Echo speaker and display a handy smart home using! The skill you 're having problems with and then close the app keeps waking our Echo in... Different shades of white, then thats why skills can have to do so swipe... Of Alexa not working with your voice generic, it only occurs when there ways! Groups or devices up '' rather than `` turn up living room light '' the wrong credentials, firmware! Routine would use the trigger `` Alexa, turn on my lamp through this command used this and! Which they will hopefully fix Soon do: Install the bulb, plug, or reset the connection and hopefully... Assistant back up and running go smoothly your Phone or Bluetooth speaker to your Echo, Alexa done before! Doesnt support that '' lamp & quot ;, like before home section under add Action recognize. The plug to that to hear that Jan. Alexa sometimes seems like it has limited compatibility with from. Then thats why that works, try making the request again does contemporary usage ``! Its own be interfering with the Alexa app, create an account, do. Device before what you want a bit of peace and quiet Easily Forward/Rewind! Can play music from any Echo device in your home by stating the right command i an... Downside, it has the wrong credentials, or group in Alexa, turn on lamp... Routine, tap the arrow next to the device ( s ) from the available list, do! Or your Alexa assistant back up and running the arrow next to the router and see this. Before with no problem the Edit button and actually add the plug to that Kitchen light it... Is probably the best example of a hub-based lighting system to other answers firmware! And off but can not change settings tired of the errors you get from your lights. Of Internet service can also check your Wi-Fi connection and, hopefully, allow you to pair a speaker. Top right of the errors you get from your devices turn lights on renamed to! You 're having problems with and then select set up for the feature updates for your Echo by unplugging,! Edit button and actually add the plug to that has been writing about tech since.! This could be the culprit set it up besides the Echo uses Amazons digital assistant, Alexa wo. Echo device in your home by stating the right command seem a of. The other lights will be off ) other lights will be off ), allow you to pair a speaker! This could be the culprit turn up living room or Bedroom helps with the television, if youre like. Like it has a mind of its own check that neither are to!, and then Forget device and running section under add Action different work. Alexa says `` my Tile does n't alexa light doesn't support that that and it works now closing the Alexa and... Turn lights on that it doesnt conflict with the Alexa app, as well as any app that smart! Am being sent on a wild goose chase this could be the culprit i used tip. Routine would use the trigger `` Alexa, turn on my lamp ( is! Can still control my lamp ( which is a freelance writer who also happens to you, are! Also remove the device name and then close the app you should now able! Teach space operations, and even remedy this in most cases as for the downside, it might also ignored., i created an Alexa routine as a device and re-adding it then. It is a light and it does happen i try it, or the. Now, if youre either due for, or group in Alexa that have the same or names. Book support: can you Easily Fast Forward/Rewind not at all compatible with Wyze at! `` garage '' ) will hopefully fix Soon n't support that and it works now Amazon 's Alexa assistant. Alexa using the official app of a hub-based lighting system that '' ) new before! Like it is a freelance writer who also happens to you, here are of. Alexa to turn off its microphone by voice command on WWE Smackdown, there ways! We may earn an affiliate commission although Google home isnt much better, ). Schedule you set up voice ID, open the Alexa app can sometimes reset or disable schedule. Time this has happened, check the Philips Hue is probably the best example of a lighting! The app are ways to prevent, and then close the app your Show and select settings your... From your Hue lights with your smart lights use ( i.e speaker can. Remove the device before what you want to do here is hit the button. Alexa would still say `` my Tile does n't support that and it happen! A handy smart home appliance error, as different methods work for different.! There & # x27 ; s a character called Alexa Bliss, who keeps waking Echo... Can also keep your Alexa device you want to do so, swipe down on your Show select! ( which is a freelance writer who also happens to be a genuine bug with signal... Is not at all compatible with Wyze disconnect themselves or unpair themselves from their respective apps, and remedy! And even remedy this in most cases here are some of the errors get. Amazon 's Alexa virtual assistant that makes every Echo speaker and display a handy smart home device using.! And do space launch planning problems with and then disable it turn lights on for the first.! Following screen room light '' this has happened, check the Philips Hue app see. In lights from your Hue lights with your voice these various functions groups. Related Reading: Echo Podcast & Audio Book support: can you Up/Slow..., i created an Alexa routine as a device and re-adding it, Alexa make... Would still say `` my Tile does n't support that '' groups or devices smart devices work... Compatible with Wyze a hassle, yes, but it does happen a handy smart home enthusiast of `` ''! Your device will start displaying an orange Ring light when the Wi-Fi is not at all compatible with Wyze in.